Möchtest du deine Deutschkenntnisse nutzen, um Reisenden dabei zu helfen, die Welt zu erkunden?

Join our team as a Travel Agent with proficiency in both German and English!

• As part of our team, you will be the primary point of contact for various tasks, including:

• Engaging with clients through phone calls, emails, or chat services;

• Handling inquiries, reservations, changes to itineraries, and payments;

• Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences;

• Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns;

• Using booking systems and software to secure holidays and manage clients travel plans;

• Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise.

_The key qualities we’re looking for: _

• Excellent German language skills in both speaking and writing (B2 proficiency or higher);

• Basic to intermediate English language skills (at least B1 level);

• Communication and customer-service skills;

• Knowledge of Microsoft Office Applications;

• Prior work experience in customer service or a related field (recommended, but not mandatory);

• Team player with a collaborative mindset and the ability to work with others towards common goals;

• Creative problem solver with an out-of-the-box approach;

• Attention to detail.

You will work with the Travel Agent team from our location in Iasi and you will benefit from a 6-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients.

What we offer:

• Attractive salary;

• Permanent contract;

• On-site work model;

• Full-time Monday to Friday (no weekend shifts or night shifts);

• Good opportunities to develop a professional career;

• Work in a dynamic international environment;

• Newly refurbished attractive open-plan office space in Palas, Iasi;

• Access to comprehensive learning, training, and development via our extensive Global learning platform;

• Opportunity to apply for external professional training and courses that can be co-financed by Conduent;

• Global Company, working in an international diverse and inclusive environment.

And our attractive extras for all our Associates:

• Private medical insurance coverage;

• Free access to the Bookster library;

• Card Partener Program;

• Meal tickets;

• Referral bonuses for new hires recommended by you.

Why Join Us?

• Innovative Work Environment: Be part of a team that values creativity and fosters an environment where your ideas can flourish.

• Career Growth Opportunities: We invest in our team's development, providing avenues for career progression and skill enhancement.

• Impactful Contributions: Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization. Conduent Internal Use Only © 2021 Conduent, Inc. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.

• Recognition as a Most Loved Workplace®: Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers.

• Internal Talent Development: Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool.

• Long-Term Career Building: Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make.