City

Las Vegas

State

NV

Shift

Day

Type of Shift

Full Time

Department

Housekeeping & EVS

decatur Housekeeping Manager Arizona Charlie’s Decatur (Las Vegas, NV)

Description:

Summary:

Responsible for the day to day operation and direct supervision of all activities within the Housekeeping department. Ensure daily operations and experiences meet guest expectations. Ensure the safety, health and morale of guests and team members by providing clean, attractive and safe hotel rooms and public areas in the hotel towers. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.

Essential Functions and Responsibilities:

• Hire, train, develop, measure performance, discipline, and schedule department staff

• Lead the tactical execution of strategic initiatives under the direction of division leadership

• Establish standards of service within assigned department(s) and ensure achievement

• Ensure work schedules offer adequate service and meet hotel occupancy requirements

• Inspect and evaluate the physical condition of the hotel rooms and public areas, and make recommendations for painting, repairs and furnishings

• Control supply/material expenditures by ensuring proper use of supplies and maintaining adequate inventory

• Knowledgeable of all OSHA regulations as well as federal, state and local regulations as they relate to the proper cleaning and maintenance of the property as well as the handling of bio-hazardous material

• Ensure team members are properly trained on issues including but not limited to proper use of the chemicals and solvents, equipment, SDS facts, section responsibilities and duties, etc.

• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

• Perform other duties as assigned

Requirements:

Qualifications

• Minimum one year previous experience performing same or similar job duties

• Previous leadership experience within a hotel/casino environment preferred

• Proven successful experience maintaining appropriate labor costs

• Understanding of P&L, budgets, forecasting, and scheduling

• Proven experience providing high level of guest service

• Basic computer skills

• At least 21 years of age

• High school diploma or equivalent preferred

• Ability to communicate effectively in English

• Bi-lingual in Spanish preferred

• Obtain and maintain all work cards as required by the company

• Verify right to work in the United States

Work Cards

• N/A

Physical Requirements

• Frequently push and/or pull up to 100 lbs.

• Frequently lift and/or carry up to 50 lbs. at floor, knee, waist, and/or chest levels, and over head

• Occasionally bend, reach, climb, squat, kneel, sit, communicate via radio and paging system, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

• Frequently stand and walk

• Constant use of hearing and vision

Work Environment Potential Conditions

• Indoor and outdoor

• Smoky and noisy

• Extreme hot and cold temperatures, including humidity

• Slippery surfaces, chemical agents, and exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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