Office Assistant

All About Moving Tampa Bay Largo, FL Position Type: Full-time/

Job Summary:

All About Moving Tampa Bay is looking for a reliable and detail-oriented Office Assistant to join our team. The ideal candidate will be responsible for providing administrative support, ensuring smooth day-to-day office operations, and delivering excellent customer service. This position plays a key role in ensuring our customers and staff have a positive experience with our moving services.

Key Responsibilities:

• General Administrative Support:
• Answer and direct phone calls, emails, and inquiries.
• Manage scheduling for moving jobs and coordinate with moving crews.
• Maintain and organize office files, records, and documents.

• Assist with data entry, filing, and updating client databases.

• Customer Service:*

• Greet and assist walk-in customers.
• Address customer questions and concerns in a professional and friendly manner.
• Coordinate communication between clients and the moving team.

• Follow up with customers post-move for feedback and ensure satisfaction.

• Office Operations:

• Handle incoming and outgoing mail, packages, and deliveries.

• Additional Duties:

• Support marketing efforts by helping to organize promotions, social media posts, and email campaigns.
• Assist management with special projects as needed.

Requirements: - Previous office or administrative experience is a plus. - Strong organizational and time management skills. - Excellent verbal and written communication skills. - Proficient in Microsoft Office Suite (Word, Excel, Outlook). - Ability to multi-task and work in a fast-paced environment. - Basic understanding of accounting and invoicing is a plus. - Friendly, approachable demeanor with strong customer service skills.

Benefits: - Competitive hourly wage or salary. - Paid time off (PTO) and holidays. - Opportunity for growth and advancement. - Positive and supportive work environment.

To Apply: Please submit your resume to melissa@allaboutmovingtampabay.com detailing your relevant experience and why youd be a great fit for All About Moving Tampa Bay.