Company Description

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch

• Reinvent yourself: At Bosch, you will evolve.

• Discover new directions: At Bosch, you will find your place.

• Balance your life: At Bosch, your job matches your lifestyle.

• Celebrate success: At Bosch, we celebrate you.

• Be yourself: At Bosch, we value values.

• Shape tomorrow: At Bosch, you change lives.

Job Description

Strong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal supervision in a fast paced culture.

• Professional etiquette dealing both in face-to-face communication as well as via telephone and email.

• Support launch of customer delivery creation at warehouse.

• Communication with both internal and external customers.

• Heavy telephone and email communication to respond to customer inquiries in a timely manner and update when deviations occur.

• Daily customer order pick creation.

• Entry level material planning.

• Transportation scheduling for both daily and expedite services utilizing customer websites and freight forwarding websites.

• Office duties: filing, faxing, scanning.

• Maintain and abide by records retention procedures per Central Directives.

• Knowledge of what an escalation processes is and reasons.

• Ability to problem solve utilizing the 5 Why’s or 8D formats.

• A team player that can effectively back up others as needed.

• Other duties as assigned.

Qualifications

Basic Qualifications:

• 3 - 5 years of experience in a warehouse environment required

• Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages

• Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner

• Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction

• Must be able to work with minimal or no supervision

Preferred Skills:

• Bilingual: English / Spanish

• Associates Degree in Business or related discipline preferred

Additional Information

EEO/OFCCP: Bosch is an equal opportunity employer and makes all employment decisions on the basis of merit. Bosch is fully committed to compliance with all applicable laws providing equal employment opportunities and to providing equal employment opportunity to all associates and applicants for employment without regard to race, gender, sex, pregnancy, childbirth (or related medical conditions, including but not limited to, lactation), national origin or ancestry, religion, gender identity, sexual orientation, age, disability, veteran status, genetic information or any other characteristic protected by law.

This equal employment opportunity policy applies to all terms and conditions and aspects of employment including, but not limited to, recruitment, hiring, retention, training, placement, promotion, advancement, transfers, job assignments, layoffs, leaves of absence, termination, and compensation. Our management team is dedicated to this policy with respect to all aspects of employment.

Bosch is dedicated to maintaining compliance with all federal, state, and local law, including but not limited to, affirmative action plan requirements, EEO-1 and VETS-4212 reporting, and I9 / work authorization guidance.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Salary Range: The U.S. base salary range for this full-time position is $41,000 - $42,600. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

*Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.