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Lincoln Financial Group
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Lansing, Michigan
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customer service and proactively recognizing customer needs and areas of opportunity.
What we’re looking for
Must-haves:
• High School diploma or GED or minimum Associate degree in lieu of
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Lincoln Financial Group
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Lansing, Michigan
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monitor the internal control processes and functions performed by third-party service providers (such as ... )
Negotiates service provider contracts; develops and maintains service level agreements; measures service
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Work from Home
Work Arrangement:
Remote : Work at home employee
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Lincoln Financial Group
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Lansing, Michigan
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to bring on a Sr. Data Engineer/Sr. Analyst, Application Development to our Customer360 Master Data
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire);
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Lincoln Financial Group
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Lansing, Michigan
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Bachelor's)
7+ Years of experience in claims and/or customer service directly related to the specific ...
Broker and Customer service delivery experience
Travel Requirements
Up to 10
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Lincoln Financial Group
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Lansing, Michigan
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Premium & Billing, you will engage with and lead a developing team of 8-10 Premium Service Representatives ... productivity and accuracy in premium/billing processing to enhance the customer experience. In addition, you
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Lincoln Financial Group
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Lansing, Michigan
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& billing issues/concerns to more senior team members and/or management.
Provides customer service to ... initiatives within assigned area(s) of responsibility.
Meets or exceeds departmental quality and service
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Lincoln Financial Group
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Lansing, Michigan
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Security and/or business areas.
Provide customer service to internal customers, recognize what needs to be done to meet customer needs and demonstrate flexibility and responsiveness to meet those needs
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Lincoln Financial Group
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Lansing, Michigan
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interpret application architectures, service releases, regulatory requirements, and organizational policy
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Lincoln Financial Group
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Lansing, Michigan
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efficiency, reduce expenses, and enhance the customer experience through the modernization of our ... , vendor requirements, etc.)
Represents business and customer needs with 3rd party vendors and
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Lincoln Financial Group
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Lansing, Michigan
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efficiency and effectiveness of the organization and service delivery model. You will also oversee core
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Work from Home; Atlanta, GA (Georgia); Boston, MA (Massachusetts); Charlot
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Lincoln Financial Group
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Lansing, Michigan
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, configuration management, and deployment pipelines.
Stay current with AWS service updates, new feature
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Lincoln Financial Group
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Lansing, Michigan
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based on business needs, customer feedback, and technical considerations.
Collaborating with cross ... experience in lieu of Bachelor's)
Nice-to-haves
Experience in IT Service Management (ITSM), IT
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Atlanta, GA (Georgia); Boston, MA (Massachusetts); Dover, NH (New Hampshir
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Lincoln Financial Group
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Lansing, Michigan
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behalf of the customer for driving positive change. You will also lead the day-to-day relationships with ... payroll implementations, ensuring that the clients’ overall service needs are satisfied while achieving
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Lincoln Financial Group
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Lansing, Michigan
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efficiency, reduce expenses, and enhance the customer experience through the modernization of our ... /flows, data, vendor requirements, etc.)
Represents business and customer needs with 3rd party
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Lincoln Financial Group
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Lansing, Michigan
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working on customer-facing solutions
Application Deadline
Applications for this position will be
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Lansing, Michigan
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channels) to provide a high quality and recommendable internal and external customer experience.
**What ... Force Management, Performance indicators and ways to proactively enhance the customer experience
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Lincoln Financial Group
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Lansing, Michigan
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experience in lieu of Bachelor's) (Minimum Required)
3+ Years of experience in customer service ... to bring on a Supervisor of EDI Production Support and Member Enrollment to join our Customer Data
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Hartford, CT (Connecticut); Radn
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Lincoln Financial Group
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Lansing, Michigan
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.
Requisition #: 73146
The Role at a Glance
We’re excited to bring on a Senior Associate Actuary
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Lincoln Financial Group
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Lansing, Michigan
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client service teams.
What you'll be doing
Develop and maintain a strong understanding of ... /service offerings to maximize and capitalize on the opportunities to grow Lincoln’s scope of business with
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Lincoln Financial Group
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Lansing, Michigan
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objectives pertaining to quality, productivity, customer service, budget and project management
Analyzes
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Lincoln Financial Group
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Lansing, Michigan
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of the customer’s information.
What you'll be doing
Reviews complex new business and ... modifications in complex coverage(s) and/or coverage levels on insurance products based on customer's price
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Lincoln Financial Group
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Lansing, Michigan
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• Monitoring Managed Service Provider (MSP) activity and providing direction as necessary to ensure ... , projects, and customer support
• 1+ Years: Review and analyze multiple complex data sources and
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Lincoln Financial Group
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Lansing, Michigan
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Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina);
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Lincoln Financial Group
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Lansing, Michigan
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**
We are excited to bring on a Customer Service Representative to join our fast paced, high ... in this fast-paced environment.
As a Customer Service Representative, you will serve as the first
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