... within PAM to achieve specific time service goals. * Train and mentor the Premium Analyst I, II and ... in a multi-functional business unit. Provides direct customer service via phone, fax, and e-mail to ...

... and reviewing phone audits in a multi-functional business unit. Provides direct customer service via ... Development Consultants and service center representatives, finance, TPA representatives, and other premium ...

... written communication skills. * Effective customer service skills. * Ability to negotiate, build consensus ...