Overview

GovCIO is currently hiring for SME Management Analyst to support program management, data analytics, and reporting activities at Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for providing lead support to a team of analysts to provide mission specific knowledge, execute government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic needs. This will be a fully remote position.

Responsibilities

• Provide ICE specific mission knowledge on data, processes, field operations, strategic planning, or nuanced mission systems.

• Lead collaboration with multiple stakeholders, such as business, scrum teams, other project managers, to collect and compile information to ensure timely responses to requests and ad hoc assignments.

• Facilitate the needs, issues, and challenges faced by the clients; perform gap analysis and recommend solutions.

• Lead support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

• Create project deliverables, including artifacts to ensure adherence to team compliance and quality standards.

• Use source data to assess the effectiveness of projects and business processes.

• Develop, gather and disseminate information and documentation among both business and technical customers in support of the Project Managers.

• Work with all team members to analyze changes in requirements and recommend the most expedient solutions in a timely manner.

• Leverage advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative.

• Leverage excellent presentation development skills to prepare meeting agendas and synthesize complex information into succinct visualizations using tools such as PowerPoint.

Qualifications

Required Skills and Experience

• Bachelor's with 5 - 8 years (or commensurate experience) in dynamic customer delivery environments (2 years of experience may be removed for a masters degree)

• 3+ years of ICE specific experience working with ICE data, systems, processes and personnel

• Clearance Required: Ability to attain and maintain DHS clearance (US citizenship required)

Preferred Skills and Experience

• Ability to translated ICE specific mission needs into tactical execution of reports, taskings and overall data analytics.

• Excellent data analytic and oral communication skills.

• Strong understanding in project management and data analysis.

• Ability to lead data analytics development for a team of analysts.

• Strong analytical, problem-solving, and organizational abilities.

• Ability to work independently in an extremely fast-paced environment.

• Ability to lead and direct a group of analysts to execute program tasks

• Ability to foster collaborative relationships with other team and external stakeholders.

• Be flexible to change direction on a moment’s notice while also tracking/executing tasks in progress.

• Ability to think “outside of the box” while communicating or dealing with a variety of situations.

• Possess clear understanding of the activities, roles, and responsibilities on large scale IT projects.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $110,000.00 - USD $130,000.00 /Yr.

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Location US-Remote

ID 2024-4966

Category Project/Program Management

Position Type Full-Time