Job Information
Dunkin' Restaurant General Manager in Lansing, Michigan
If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! At Qdoba, we are not just an employer--we're a family. We invest our all into our Restaurant Managers to ensure that they are able to learn and grow in their careers, as well as individuals. If you are looking for a career that is fun and fulfilling with a sense of community, then look no further! You are exactly in the place that you want to be.
This is a unique opportunity to bring FLAVOR to Cleveland into a new Market with the first Qdoba restaurant opening in the area! We are getting ready to open our first restaurant in LYNDHURST, OHIO.
We are a fast-growing franchise; adding more restaurants in 2024 and 2025 across the Cleveland area. With that in mind, we are always looking for top-notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you, then submit your resume! Keep in mind, that as we grow, there will always be opportunities for you to grow with us. Remember, here at Qdoba, we're a family of team players that look out for the best interest of our team!
POSITION SUMMARY : The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator both in writing and verbally. As the General Manager, your responsibilities will be:
Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality
Maximize store sales goals versus budget, including participation in marketing programs
Oversee and partner on increasing catering sales
Train, monitor, and reinforce food safety procedures
Work with the leadership team to meet sales goals
Manage food and labor costs
Execute company policies and procedures
Monitor food inventory levels and order product when necessary
Manage and maintain safe working conditions
Manage crew member employees in a manner that encourages them to grow with the company and reduce turnover
Interview and hire team members
Provide proper training for team members
Anticipate and identify problems and initiate appropriate corrective action
Ensure continual improvement of Quality, Service, and Cleanliness
The General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.
We offer:
Competitive salary - $50k-58k
Training
Monthly bonuses
Health/Dental/Vision Programs
Growth within the company
Paid Vacation time
Family atmosphere
Direct Deposit
Opportunity to learn the business from the ground up.
An environment of recognition with a family atmosphere
Best candidate is a results-oriented professional with a strong customer focus.
Qualifications:
High School diploma or GED (some college a plus)
Two or more years restaurant management experience
Open/ flexible work availability
Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
Excellent problem solving and decision making skills
Proven success as a Restaurant manager
Responsibilities Include:
Cultivate a 5-star team environment by recruiting, hiring, training, scheduling, coaching, counseling, and disciplining team members; communicate job expectations; plan, monitor, enforce policies and procedures.
Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
If you're interested in a position that rewards you for your contributions, then Qdoba is right for you.
We are FUN, fast paced and family orientated. If you think you have what it takes, please send a resume and short description of your experience. We want to hear from you!
"You are applying for work with a franchisee of Qdoba. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees"
Company Introduction
Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.