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Highmark Health
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Lansing, Michigan
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quality technical solutions. Concentrates on providing innovative solutions to business needs.
Provides required technical support, including release implementations, on-call and 24x7 supports when
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Highmark Health
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Lansing, Michigan
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research to fulfill the call, such as verifying benefit coverage, creation of a prior authorization case in ... cases in the utilization management system.
Utilize critical thinking to ensure call is being
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Highmark Health
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Lansing, Michigan
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positive customer experience gained through many recurring cycles of on the job work engagement ...
EXPERIENCE
Required
1-3 years experience in customer service or call center environment
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Highmark Health
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Lansing, Michigan
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a customer facing role
Preferred
Customer Service in a call-center environment
Customer Service in a Healthcare related call-center environment strongly preferred
**LICENSES or
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Highmark Health
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Lansing, Michigan
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required for on call responsibilities, database refreshes, testing, technology upgrades, and other off hour ... for the access and maintenance of shared data resources.
Leads and participates as assigned on
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Highmark Health
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Lansing, Michigan
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technical support, including release implementations, on-call and 24x7 supports when necessary ... business requirements that drive the analysis and design of quality technical solutions. Concentrates on
...
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Highmark Health
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Lansing, Michigan
...
positive customer experience gained through many recurring cycles of on the job work engagement ...
EXPERIENCE
Required
1-3 years experience in customer service or call center environment
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Highmark Health
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Lansing, Michigan
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implementations, on-call and 24x7 supports when necessary.
Performs work in compliance with all Highmark and ... requirements that drive the analysis and design of quality technical solutions. Concentrates on providing
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Highmark Health
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Lansing, Michigan
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-hours on-call as assigned.
Allegheny Health Network Home Infusion is on-call for emergencies and ... settings.
Active participation in on-going interdisciplinary communication specific to each patient
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Highmark Health
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Lansing, Michigan
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solutions. Concentrates on providing innovative solutions to more complex business needs.
Takes a lead role in providing required technical support, including release implementations, on-call and 24x7
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