Summary

Full-time 1st shift. 7:00a - 3:30p. Every other holiday.

Job Description

POSITION SUMMARY:

Assists with directing staff in accomplishing housekeeping services of the hospital interior as well as assigning projects, in patient, clinical, and public areas. Also responsible for the administrative duties of the department.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Responsible for the efficient and effective utilization of personnel, equipment, and supplies in carrying out housekeeping operations and maintaining a high standard of cleanliness in assigned areas.

• Responsible for providing administrative assistance to the Director of Guest Services.

• Conducts interviews with candidates during department interview days.

• Assists department crew leaders with rounding responsibilities

• Plans, coordinates, assigns, and monitors projects, developing and maintaining a system of communication among Penn Medicine/Lancaster General Health (LGH) staff in assigned areas.

• Assists with training new and existing personnel through direct in-service and follow-up, providing direction, feedback, and review of their activities.

• Makes daily schedule adjustments to meet patient needs in assigned areas.

• Plans and submits a monthly planning calendar to the manager indicating special projects, setups, carpet care, and floor refinishing in assigned areas, and follow-up to ensure completion.

• Directs and utilizes Crew Leaders and staff to complete monthly cycle cleaning schedule (i.e. walls, cubicle curtains and drapes, windows, interior lights, blinds, and upholstery, refilling deodorizers and sanitary napkin holder dispensers, as set by Manager.

• Coordinates the disposal, transfer, and/or storage of hospital furniture, equipment, and supplies as necessary and possesses a working knowledge of MSDS, standard precautions, fire and safety, and compactor/recycling operations.

• Responsible for developing a rapport with LGH staff in assigned areas and mediating disputes between Environmental Services and other LGH staff in these areas.

• Conducts counseling meetings with personnel for minor policy violations.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Assists Manager with interviewing job applicants and makes recommendations to Manager.

• Assists Manager with investigating and disciplining personnel for major policy violations.

• Utilizes Crew Leaders to provide input in completing performance evaluations for personnel in assigned areas.

• Maintains cleanliness of carts, equipment, janitor’s closets, and the Environmental Services storeroom.

• Attends in-services and programs as assigned by the Manager.

• Covers other areas and performs other duties as assigned by the Manager.

• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• High school diploma or equivalent (GED)

• Technical school background

• Current Pennsylvania driver’s license

• Four (4) years experience in institutional, commercial, or hospitality setting

PREFERRED QUALIFICATIONS:

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Benefits At A Glance:

PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

• 100% Tuition Assistance at The Pennsylvania College of Health Sciences

• Paid Time Off and Paid Holidays

• Shift, Weekend and On-Call Differentials

• Health, Dental and Vision Coverage

• Short-Term and Long-Term Disability

• Retirement Savings Account with Company Matching

• Child Care Subsidies

• Onsite Gym and Fitness Classes

Disclaimer

PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.