Job Summary The mission of Pierce College is to create quality educational opportunities to a diverse community of learners to thrive in an evolving world.   The Computer Lab/Student Technology Assistant Team (STAT) Program Specialist 2 provides oversight for District Computer Labs, Makerspaces, Design Studios, and the various STAT stations. Primary duties of the position are to plan, coordinate, and implement the operation of the Student Labs. The STAT Program Specialist will be responsible for identifying innovative technologies and presenting clear ideas while contributing to student success and helping to shape the future of student media and educational technology. This position reports directly to the District Computer Labs Manager. This position actively supports and engages in Pierce College's goals for equity and inclusion to provide access and support for our diverse community of learners and our goal of becoming an anti-racist institution. About the District: Named as a Top 5 Finalist and a Rising Star for the 2019 Aspen Prize for Community College Excellence, Pierce College Fort Steilacoom was recognized for exceptional achievements in student learning, certificate and degree completion while in community college and after transferring to a four-year institution, employment and earnings rates after graduation, and access for and success of minority and low-income students. Pierce College District was named as a Top 10 finalist for the 2021 Aspen Prize and a Top 25 for 2023. * * Essential Functions Lab Staff Lead/Direction:

• Assist in recruiting, hiring, and training part-time lab and multimedia employees using approved procedures.
• Develop work schedules and make appropriate assignments for employees; monitor and approve work hours for Time and Leave Reporting.
• Recommend discipline and termination of employees, if necessary.

• Supervise the lab/multimedia centers/STAT (Student Technology Assistance Team) stations throughout the campus through direct observation and by monitoring procedures per established customer service and security guidelines.

   *Student Support & Program Coordination: *

• Display a deep understanding of cultural diversity and a willingness to learn from others, fostering an inclusive environment through open and honest interactions.

• Establish meaningful connections with students, acknowledging their unique experiences, and recognizing their individual strengths and aspirations. 
• Provide personalized guidance and ensure exceptional support by actively listening and engaging with students.

*Lab and Staff Planning: *

• Monitor student technology use and assist in development of a plan to meet user's needs.
• Monitor staffing needs for labs/multimedia/STAT stations.
• Research and identify innovative technologies, strategies, and equipment. 
• Assist with preparation of Student Tech Fee or Service and Activities budget requests. 
• Track budget expenditures for all funding.

Research and Development: 

• Research latest technology trends and management styles to stay current with continuous process improvements. 
• Support implementation of fresh new strategies as it relates to student technology.

Student/Staff/Special Program/Faculty Support: 

• Assist and coordinate with library personnel to maintain and support media equipment including audio/video devices and peripherals. 
• Provide assistance with paper and toner needs for student technology.
• Support ESL, College Success, other Learning Resource Departments and college programs.