Centralized Asset Coordinator - Hybrid

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Centralized Asset Coordinator - Hybrid

Salary

$57,708.00 - $77,256.00 Annually

Location

Lakewood, CO

Job Type

Full Time

Job Number

TAA-04048-09.2024

Department

Department of Revenue

Division

Innovation, Strategy and Delivery-Administration

Opening Date

09/20/2024

Closing Date

10/1/2024 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Lily Keenan, HR Analyst lily.keenan@state.co.us

Primary Physical Work Address

1881 Pierce St, Lakewood, CO 80214 - This position is currently tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with as needed on-site visits with clients.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Helpful tips for applying:

Applying for a Job with the State of Colorado .

What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)

Description of Job

TheInnovation, Strategy, and Delivery (ISD)Division fosters and maintains a culture emphasizing deliberate strategic planning and transparent execution principals in order to facilitate discussions on how to maximize resources available.

The division is comprised of business partners, project managers, product owners and analysts that specialize in application and organizational support services that enable change from legislative and strategic projects in the Colorado Department of Revenue Mission Divisions. ISD actively manages this portfolio of projects and systems for the Department of Revenue. The work unit ensures better customer service by providing mechanisms for efficient and consistent communication.

The typical day as a Centralized Asset Coordinator:

You will be working independently to manage hardware and software inventory for DOR employees. You'll use your excellent communication and customer service skills to coordinate with division managers and employees (current or new) to set up hardware and/or software based on their division's needs. This entails troubleshooting technology, relying on your inventory databases which you will set up and manage, and organizing physical assets in the office. Your written communication skills will be critical in writing policies and procedures related to asset management. If you're ready to take this new position and manage DOR's assets, then this job may be for you!

Primary Duties:

• Manages of all DOR hardware and software assets within the organization, including forecasting, demand management, procurement, deployment, inventory management, disposal, and replacement.

• Establishes and maintains asset management policies and procedures in collaboration with the Office of Information Technology (OIT) and DOR standards.

• Maintains accurate and up-to-date records of hardware (laptops, monitors, docking stations, keyboards, and mice) and major shared software licenses to support redistribution and renewal processes in compliance with internal policies and controls.

• Acts as the liaison between OIT, DOR staff, and vendors in relation to hardware deployments, maintenance, and reclamation with software management including ownership identification, availability, and license management for reissuance support.

• Conducts regular audits and physical inventories of hardware assets, and reconciles any discrepancies or issues.

• Manages the disposal and replacement of obsolete, damaged, or surplus hardware assets in compliance with policies.

• Partners with OIT, vendors, and purchasing to ensure adequate software licenses are available prior to deployments.

• Assists new hires that are onsite as part of New Employee Orientation with basic system tasks such as network login and Virtual Private Network (VPN).

Position Details:

This position reports to the Lakewood and neighboring offices 2-3 times a week (or more if needed).

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1B3XXADMINISTRATOR III (https://drive.google.com/file/d/0B4enHpLSVk4eWkZaX3pITkthalE/view?usp=sharing&resourcekey=0-7JnyseeYiyxZjlARRHfAZg)

MINIMUM QUALIFICATIONS:

Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications:

OPTION 1:

6 years of experience in asset or information technology management.

OPTION 2:

Bachelor's degree from an accredited institution in a field of study related to the work assignment

AND

2 years of professional experience in asset or information technology management.

Substitutions:

A combination of related education and/or relevant experience in an occupation related to the work assigned (as specified above) equal to six (6) years.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Special Qualifications:

• Must be able to lift up to 20 lbs.

• Must possess a valid, unrestricted Colorado Driver's License.

Preferred Qualifications:

• State experience in an administrative or IT role.

• Customer service experience

• Experience with maintaining hardware/software inventory

• Demonstrated verbal and written communication

• Experience with policy and procedure development

• Experience with data entry

• Organizational skills

• Experience using an IT Asset Management System (ITAM) or system to track inventory

  Conditions of Employment with the CDOR :

  Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

  As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .

  Minimum Qualification Screening

  A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

• Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

  Email Address:

  All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  APPEAL RIGHTS

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Do you possess a current, valid, unrestricted Colorado driver's license? If "Yes", you must list your driver's license number on your application.

• Yes

• No

  02

  Please describe your administrative experience in detail, as it relates to this position.

  03

  Please describe your experience with tracking assets. Include the types of assets and the systems you used for tracking inventory.

  04

  Describe your experience creating new processes or procedures. What kinds of processes or procedures were they and who did they affect?

  05

  Describe your experience troubleshooting systems and providing technical customer service.

  06

  CDOR - By clicking "Yes" below, I am certifying that I understand that this position is designated as a hybrid work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position. Although it is designated as hybrid the position is still part of the State classified personnel system and as such requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13.

• Yes

• No

  07

  CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

  08

  CDOR - Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.

  Required Question

Agency

State of Colorado

Address

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Website

https://careers.colorado.gov/

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