Job Information
State of Colorado Administrative Assistant III - Hearings in Lakewood, Colorado
Administrative Assistant III - Hearings
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Administrative Assistant III - Hearings
Salary
$49,848.00 - $59,820.00 Annually
Location
Lakewood, CO
Job Type
Full Time
Job Number
TAA-00857-10.2024
Department
Department of Revenue
Division
Executive Director's Office - Hearings
Opening Date
10/16/2024
Closing Date
10/29/2024 5:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Eden Davis - edenrose.davis@state.co.us
Primary Physical Work Address
1881 Pierce St, Lakewood, CO 80214, USA. This position is mostly a hybrid work position with as needed on-site visits with employee and stakeholder groups.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !
Helpful tips for applying:
Applying for a Job with the State of Colorado .
What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)
Description of Job
Who are we?
The Department of Revenue's (DOR) Hearings Division consists of professionals, working in a collaborative and fast paced environment, that provide fair and efficient administrative hearings for the department and its constituent divisions. These hearings resolve matters involving various DOR regulatory divisions and steer privilege cases brought by the Division of Motor Vehicles.
Why we need you?
Our team members are empowered and encouraged to suggest changes and make improvements to processes. In fact, our best team members are problem solvers, customer focused and driven, adapt quickly to change and are extremely tech savvy. These skills and qualities foster and maintain our great values and culture. We're currently seeking someone just like you who may be looking to move beyond typical, routine tasks.
We're seeking an Administrative Assistant that will not only answer telephone and email inquiries but will process requests that adhere to statutory guidelines and make relevant determinations regarding those requests. Moreover, this position coordinates information with law enforcement agencies, attorneys, respondents and members of the public. This work is performed remotely via electronic means, on the phone, though email, zoom and Google Meet and by using internal computer systems such as DRIVES and Google Suite. On occasion, this work may be performed in person. Specific duties may include, but are not limited to:
performing scheduling and administrative functions for the Hearing Officers via zoom
providing notifications of hearing dates and times
processing written requests
processing incoming and outgoing mail
accessing information and records and clarifies department actions for customers with questions related to hearings and other departmental actions
collecting relevant data for consideration at scheduled hearings and determines the appropriate course of action
providing customer service through phone, email, zoom, U.S. mail and other electronic means
special projects as assigned
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description: (New)
G3A4XXADMINISTRATIVE ASSISTANT III (https://drive.google.com/file/d/0B4enHpLSVk4eMWdzbVhaZTJDWW8/view?usp=sharing&resourcekey=0-b3y8iaBxItfgb77tjmzofw)
MINIMUM QUALIFICATIONS:
Experience Only:
Three (3) years of relevant experience in an occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Preferred Qualifications:
The ideal candidate will possess the following skills:
experience in a legal environment
experience with interpreting statutes
ability to be flexible in rapid and frequent change
experience dealing with difficult or upset customers
ability to work independently
current or prior experience as an Administrative Assistant for a state government agency
Conditions of Employment with the CDOR :
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
Recommended attachments: Resume, Cover letter (Optional if Manager is requesting them)
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
APPEAL RIGHTS
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online, submit application to:
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.
02
CDOR - Please select the option that best describes your experience working for a State entity (any Colorado State Agency or Institution of Higher Education) in ADD EXPERIENCE. The experience is expressed in terms of full-time equivalent service (40 hours per week). Experience working less than 40 hours per week should be prorated. Please see the "Minimum Qualifications and Comparative Analysis" section of the posting for additional information. This experience must be verifiable in the work experience described in the application submitted for this vacancy.
No Experience
Less than 3 years of experience
3 to under 6 years of experience
6 to under 9 years of experience
9 or more years of experience
03
CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.
04
I am a CO resident, residing in CO and can provide proof of residency (as outlined in the FAQ section) at the time of application.
Required Question
Agency
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
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