Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The District Manager is responsible for overseeing the operations in multiple clinics.

Primary Responsibilities:

• Drives excellence in business, clinical, and financial operations in the region through data analysis and strategic planning

• Creates a culture where staff are engaged, challenged, and efficient in carrying out job responsibilities

• Builds a high performing team with high morale and addresses performance issues quickly and decisively

• Partners with clinical leadership to ensure compliance with all clinical policies and training programs

• Work with senior leadership to make decisions on new processes, and initiatives

• Developing strategies to drive volume and meeting monthly targets

• Manage staff schedules, approve timesheets and PTO requests where necessary

• Provide effective training, coaching, and feedback. Create developmental or performance improvement plans as needed

• Solves problems effectively with an emphasis on developing proactive, productive approaches utilizing internal support functions

• Identifies measurable performance standards to improve clinic performance

• Understands the site’s challenges and productively facilitates communication and involvement of other functional areas (People Team/HR, IT, Facilities, etc.) and resolution

• Monitor staff utilization to measure resources and request additional staff when necessary

• Establish and maintain a collaborative working relationship with supervising physicians

• Provide on-going training and mentoring for staff

• Coordinates and communicates across offices and shares best practices with peers

• Implementation of new services in the offices

• Assist in the development of new offices as needed

• Participation in community events and marketing initiatives

• Coordinates and communicates across offices and shares best practices with peers

• Training Office Managers

• Traveling to Satellite locations as needed and determined by Sr. Director and Executive Leadership

• Managing referral integration

• Other duties as assigned

• Has a contagious and positive work ethic, inspires others

• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs

• Through genuine and positive communication, makes each customer feel informed, understood, and special

• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments

• Is able to keep up in the Optum Tri-State environment by facing tasks and challenges with energy and passion

• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

• Adherence to standards of business conduct and compliance

• Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement

• Maintains the perseverance to drive and sustain the changes that occur at Optum Tri-State, while being resilient and flexible, and inspiring and motivating the team

• Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments

• Creates a work environment in which people are able to perform to the best of their abilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Demonstrated experience in management, operations, and leadership

• Excellent managerial, organizational and negotiation skills

• Excellent verbal and written communication skills

• Proven track record of success in a leadership role

• Energetic and eager to manage multiple activities and priorities

• Solid conflict resolutions skills

• Ability to build consensus and relationships among managers, partners, and employees

• Excellent communication skills including presentation and oral speaking skills (must be comfortable speaking in front of an audience)

• Solid understanding of financial management, expense review and approvals

• Ability to multi-task and perform in stressful situations

• Proficient skills in Microsoft Office programs, especially in the following:

• Microsoft Excel i.e. pivot tables, VLOOKUP, etc.

• Microsoft Word i.e. draft various letters, documents, operational summaries, etc.

• Microsoft PowerPoint i.e. create slide presentations for operational meetings and is able to demonstrate competent presentation skills

• Ability to travel overnight as needed and work extended hours during clinic openings

• Ability to alternate weeks being on-call with other Regional Director(s) of Clinic Operations

New York Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.