Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 10 company leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join us and discover the exceptional training, support and opportunities to grow that you’d expect from a Fortune 10 company.

This position is full-time (37.5 hours / week), Monday - Friday. Employees are required to have flexibility to work any shift schedules during our normal business hours of 8:00 am - 6:00 pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2800 MARCUS AVE Suite 200 Lake Success, NY 11042.

We offer 2 weeks of paid on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsabilities:

• Assist customers with payment processing, invoice explanation, payment due dates and billing questions

• Create documentation for external customers and payers in regard to premium balances as well as billing statements

• Review outstanding balances or billing issues with patients in person, via phone, or writing

• Maintain timely, accurate documentation for all appropriate transactions

• Maintain payment status and billing records through corrections and adjustments

• Consistently meet established productivity, schedule adherence, and quality standard

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older

• 1+ years in medical insurance

• Computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboarding skills

• Knowledge of medical terminology

• Experience with EPIC

• Experience with CPT and ICD-10

• Knowledge of procedure codes

• Ability to work 37.5 hours per week within the operating hours of the site with schedule flexibility from Monday - Friday including the flexibility to work occasional overtime based on business need

Preferred qualifications:

• 1+ year of experience in a medical office using phones and computers as the primary job tools

• Experience with radiology authorization

New York Residents Only: The hourly range for this is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

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