Job Information
The Walt Disney Company Lead Data Analyst-Bookable Experiences in Lake Buena Vista, Florida
About the Role & Team
The Walt Disney World Bookable Experiences Revenue Management team leverages data analytics to optimize revenue, develop yield strategies, and evaluate key business / performance drivers. Bookable Experiences encompasses all Walt Disney World bookable products including table service restaurants, dining events, activities, and merchandise experiences.
As a Lead Data Analyst you will be a key player in our data analytics and yielding efforts. You will work closely with cross-functional teams to analyze and visualize data, transforming it into actionable insights and recommendations. If you’re a self-starter with outstanding analytical skills who can use highly sophisticated data sets to deliver concise analytics and build influential presentations this role is the perfect opportunity make an impact at the Walt Disney Company.
The Lead Data Analyst for Bookable Experiences Revenue Management currently reports to the Senior Manager, Bookable Experiences Revenue Management.
What You Will Do
Generate regular reporting and ad-hoc analysis of historical and current data to identify trends, anomalies, and opportunities within Bookable Experiences
Translate complex analyses into actionable insights for presentation to Operations, key partners, and executive leadership
Serve as primary liaison through project work to deliver enhanced and updated data streams for upgraded reservation systems
Lead the data and reporting needs for the business during the development of a new best-in-class F&B revenue management system
Develop and maintain SQL queries and scripts for data analysis and reporting
Create and maintain data visualization dashboards using Tableau or similar tools to deliver insights and enable internal efficiencies
Collaborate within Revenue Management and across the organization (Food & Beverage Operations, Pricing, Finance, Forecasting, Industrial Engineering, Decision Science, and Technology & Digital, Commercial and Customer Experience Intelligence (CCXI)) to understand data needs and provide actionable insights to drive business decisions
Continuously monitor data quality and proactively address data-related issues
Contribute to the development and optimization of data processes and workflows
Develop and maintain positive service-oriented relationships with partners and Operations
Provide optimal utilization assumptions and yielding practices, develop macro and micro strategies, and manage seating templates for table service locations
Required Qualifications & Skills
Minimum 5 years of experience in data handling and manipulation in a programming language such as SQL, Python, SAS, Java, or other
Strong problem-solving and quantitative skills
Advanced knowledge of data visualization/business intelligence software, such as Tableau or Power BI
Experience collecting and analyzing data and reporting on the results using Excel or a statistical software package
Knowledge and understanding of technical integration and overall solution architecture
Proven ability to extract and assimilate data from several sources and communicate analysis in a concise, easy-to- understand and actionable format
Strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
Relationship and communication skills to effectively build partnerships, including the ability to ask questions to gain understanding and influence others with differing points of view
Strong ability to learn new tools, forecast trends, and enable actionable plans that can be monitored and reported on
Proven ability to influence cross-functional teams without formal authority
Preferred Qualifications
5+ years of data analysis experience
Master’s degree or equivalent in Data Science, Statistics, Computer Science, Industrial Engineering or related quantitative field
Deep understanding of tools such as Jira, Confluence, Slack, Miro, Product, Board, among others
Knowledge of Snowflake
Revenue Management and/or Pricing or Forecasting Experience
Knowledge of Food & Beverage Operations or data
Education
Bachelor's degree in Data Analytics/Science, Statistics, Industrial Engineering, Business Insights or related quantitative field
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Job ID: 10086769
Location: Lake Buena Vista,Florida
Job Posting Company: Walt Disney World Resort
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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