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ThermoFisher Scientific Sr. Process Optimization Analyst in Lagunilla, Costa Rica

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As an onsite member of one of the key Thermo Fisher Scientific IT groups, located at one of our main CoE campuses, you will be at the forefront of the Corporate Infrastructure and Security (CIS) strategy and excellence transformation.

How will you make an impact?

Partner with key leaders in the CIS team to streamline business process and automate non-value add activities, solving for value from systems in use. This role assists in requirement gathering, process mapping, documentation, and project coordination across a variety of projects and divisions. The incumbent will work with various levels of management and staff to explore and help specify system integrations, system requirements, gap analysis and workflow definitions.

The successful candidate will possess strong critical thinking capabilities and will demonstrate confirmed analytical skills and applied collaboration. Collaborating with colleagues across several business units will allow this individual to be most effective.

What will you do?

  • Provide knowledge and direction to colleagues solving problems and improving processes

  • Align CIS process with division or corporate requirements, with an emphasis on common process across the division

  • Own the development of requirements for new requests

  • Collaborate with business partners and CIS leadership on prioritization of incoming initiatives

  • Support key initiatives in CIS

  • Become a trusted resource that improves life for colleagues in CIS every day

  • Author effective business requirements documents.

  • Analyze data sources and map data elements to key business requirements.

  • Facilitate end-user workshops for requirements assembling and brainstorming.

  • Consult with business users to identify areas of business process improvement.

  • Support the CIS team via process improvement coordination activities.

  • Complete assignments independently and connect with a diverse group, executives, managers, and team members.

  • Deliver customer happiness through clear and timely status updates and follow up.

  • Ensure compliance with company’s Global IT Policies & Procedures, specifically including Generative AI and Automation

How will you get here?

Education

Bachelor’s or Master’s degree in a technical field or equivalent work experience.

Experience

  • 5-7 years driving process improvement in a large enterprise, preferably with IT, automation, and biotechnology experience.

  • Proven experience in leading and delivering technical and process projects

  • Experience with IT business systems

  • Professional certifications in area of expertise like Six Sigma Green Belt, PMP, Scrum Master Certification.

Knowledge, Skills, Abilities

  • Strong analytical and problem-solving skills required, including a detailed understanding of how to interpret business needs and translate them into application and operational requirements

  • Demonstrable ability to quickly learn systems and tools

  • Excellent leadership and interpersonal relationship skills that promote partnership and transparency across the organization as well as with customer teams

  • Project execution or management experience

  • Ability to lead multiple tasks and priorities and meet required dates

Travel : The role will require minimal travel, estimated at 5-10%.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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