With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

We are looking for a Cloud Solution Architect (CSA) , specializing in Security who is passionate about driving our customers’ security & AI transformation on Microsoft platform. This is a customer-facing technical delivery role , owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.

The ideal candidate will have hands-on project delivery experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects and IT Management to secure our customer's technology estate and drive Security as an enabler for Microsoft 365 Security and Azure workloads (XDR and SIEM).

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Thought Leadership - Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security. Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.

Trusted Advisor - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with M365 E5 and Microsoft Azure Security workloads while ensuring operational health.

Security Services Acquisition and Expansion - Position and deliver solutions that drive Security products usage with a focus on Microsoft Sentinel, Defender for Cloud and other Azure security solutions. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration projects. 

Understand Customer/Partner Technical Environment - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.

Architecture Design and Deployment - Run Architectural Design Session to build a plan for

implementing the solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production

Practice Development - Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related field, or equivalent experience.

• 7+ years of experience in cloud/infrastructure technologies, cybersecurity, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.

• 6+ years of experience in a customer-facing role.

• 6+ years of experience leading and delivering technical projects on the Microsoft Security stack.

Technical Skills:

• Ability to learn new cloud security technologies and understand relevant cloud security market trends.

• Knowledge of cloud security platforms and competitors.

• Breadth of technical security experience and knowledge, with depth/Subject Matter Expertise in two or more of the following security solutions:

• Extended Detection and Response (XDR) - Microsoft Defender for Cloud, Endpoint, Identity, and Office 365 – hands-on project experience required.

• Security Operations: SIEM and SOAR (Microsoft Sentinel) - hands-on project experience required.

• Identity and Access Management (Microsoft Entra)

• Security Certification in one or more of the following technologies preferred: Microsoft Cybersecurity Architect Expert, Microsoft 365 Security Administrator, Microsoft Security Operations Analyst Associate, Azure Security Engineer, CCSP, CEH, OSCP, GSEC.

Additional or Preferred Qualifications:

• Broad experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, SOC monitoring (SIEM/SOAR), and Extended Detection & Response (XDR) + SIEM, Data Security, and Identity.

• Knowledge as a security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.

Language: Arabic speakers are preferred.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .