Job Description

Role

The Senior Advisor is responsible for delivering our Digital Transformation Consulting’ services to our core customers. Advises, optimizes and drives adoption on licenses and subscriptions to align with our Oracle’s customers present and future needs:

• Rationalize and maximize the value of our Customer investment

• Support our Customer to understand their transition of on premise usage to Cloud

Scope

• Partners with other Oracle LOB: Sales, KAD, Product Management, Deal Management etc.

• Reports to functional manager

• Works in assigned Account(s) or territory

Responsibilities

• Responsible for taking ownership of a portfolio of strategic Oracle Customers, understanding their specific needs, and presenting appropriate recommendations

• Provides high-profile customers with the information and insight they need to take the best decisions about their Oracle product purchase

• Brings a holistic approach to gather information, formulate, measure, advise and create a roadmap to maximize value creation in accordance with Digital Transformation Consulting's objectives

• Drives strategic discussion with multiple stakeholders at various levels (including C level)

• Provides constructive feedback during customer facing account reviews to ensure continuous services improvement

• Builds strong relationship internally and externally

• Contributes towards multiple virtual project teams aimed towards improving customer engagement and service enablement

• Provides regular reliable business planning and reporting utilizing Oracle's systems, tools and reporting capabilities

• Operates in line with Oracle's processes/procedures & core values

• Increases your knowledge and experience (e.g. Customer facing situations, new products, new services)

• Personal development

Qualification

• University degree or equivalent combination of studies and experience in Computer Science

• 5-8 years’ experience in a customer facing role in the technology industry: consulting, account management, value engineering or customer success

Competencies

• Understanding of IT technical architectures and affinity with trends in enterprise software usage

• Experience in managed software environment and subscription license entitlement (e.g. Cloud computing)

• Ability to interpret and understand complex software deployment models (On-premises, Cloud and Hybrid), licensing and business practices and apply them to different scenarios

• Experience in large and complex IT environments

• ITIL, CSAM, ITAM, CISA, Oracle VM, TOGAF, PMP or Prince2 or other technology-specific certifications preferred

• Customer oriented

• Proactive and able to work on own initiative

• Good communication, presentation and business writing including being able to liaise with both technical/ business & internal/ external contacts

• Ability to influence senior stakeholders in order to gain credibility quickly

• Logical approach to data analysis

• Advanced spreadsheet capability

• Fluent in English, other languages dependent on the market / region

Responsibilities

Works on an assigned territory, providing direction and specialist knowledge in licensing and subscriptions to maximize value creation to our Oracle Customers. Develops constructive Stakeholders relationships, which involve direct interaction with different Oracle line-of-business and Oracle customers.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer