IT Intern

Job ID

183035

Posted

04-Sep-2024

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

IT Intern

About The Job

The role of the Intern Field Support Technician is to provide technical assistance, support and advice to CBRE technology users period of 6 months. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to information technology.

What You'll Do

This role will provide day-to-day IT support to users across KLBSO Centre by servicing users deskside. The duties will include but not limited to:

• Troubleshoot PC related issues over the phone, onsite, and using administration tools.

• Inventory Management

• Mobile Device Support (smart phones, tablet, etc.)

• Hardware support (Dell, HP)

• Incident ticket management

• Printing environment maintenance

• Client software packaging/installing

• Hardware kitting, PC setup (image cloning)

• Weekend and overnight work as required

• Procurement

• IT Training

What You'll Need

• Bachelor Degree in IT, Computer Science or relevant field

• Good knowledge on ITIL (IT Infrastructure Library)

• A can-do attitude is a must

• Good time management and able to prioritize tasks

• Strong communication skills and ability to respond effectively

• Ability to effectively present technical information to all staff

• Good proficiency in English, both written and verbal

• Must have the ability to work independently as well as in a team

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)