Description:

1. Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.

2. Provide information regarding the hotel’s facilities & services..

3. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.

4. Always assist guests in sending luggage, arranging transportation, and providing information.

5. Know your role in case of emergency such as bomb threat, flood, fire etc.

6. Carry out all professionally reasonable instruction given by your supervisor.

7. Report all incidents, accidents and guest complaints in briefing,

Qualifications:

1. Minimum SPM certification required

2. Fresh graduates are welcome to apply/Experience in similar position or one position lower

3. Possesses people skills by approaching challenges / mistakes in a professional and objective manner

4. Possesses relevant administrative skills

5. Has a confident personality

Primary Location: MY-10-Kuala Lumpur

Organization: Alila Bangsar Kuala Lumpur

Job Level: Full-time

Job: Hotel Operations

Req ID: KUA001471

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.