At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We are looking for a Business Analyst who will contribute to client onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department.

This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Perform process analysis and design solutions in response to client or operational needs.

• Deliver business requirements, prepare testing plans and execute/oversee testing.

• Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals.

• Take proactive actions targeted at minimizing and mitigating implementation & projects risk.

• Challenge the status quo, display initiative and innovation in producing solutions.

• Perform root cause analysis of common operational problems.

• Manage client and business ad-hoc queries and requirements.

• Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met.

• Display appropriate involvement in Department initiatives & strategic planning.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs); Alternately, relevant operational experience within Middle or Back-office Operations along with project exposure would also be considered – Middle Office, Fund Accounting, Custody, Derivative Operations.

• Experience of working with asset management clients on a variety of investment fund vehicles (e.g. Trusts, Mandates, Insurance, Pension/Superannuation).

• Sound understanding of financial markets. Exposure to Derivative/OTC instruments lifecycle would be especially beneficial.

• Understanding of BABOK standard and/or IIBA certification is advantageous.

• Very good command of English, verbal, and written communications.

• Ability to work in fast paced environment under tight contractual deadlines.

• Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences.

• Strong analytical skills.

• Knowledge of MS Visio, PowerBI and SQL is a definite asset.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Family Group:

Operations - Transaction Services

Job Family:

Fund Accounting

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.