Job Title: Assistant CD Manager for Ice Cream

Location: Malaysia

Who You Are and What You’ll Do

On board, develop and execute with our customers a customer strategy and customer business plan. Responsible for the achievement of Sales (NIV and Turnover), Market Share and the Profit and Lost (P&L) of his/her customers for the channels as well as for the implementation and the optimisation of the category strategies within the customer. Will be responsible for IC Now regional team management.

Your Role/Key Responsibilities:

Customer Strategy and Business Plan

• Assist in driving new channels operation excellence.

• Develop the customer strategic business plan for his/her respective categories and customers by working out a joint customer business plan for his/her respective customers.

• Strengthen the presence and availability of the new channels nationwide Eg: Pick Up Points (PUPs).

• Establish strong and sustainable relationships with key customers and distributor managers to solve day-to-day operational issue.

• Work in close collaboration with the Category and Channel Team for the category and channel input and with customer marketing and brand teams for the specific banner/channel plan.

• Manage promo investment of the customer, ensuring P&L and trade term structure (TTS) is spent within allocation.

• Monitor customer performance by tracking customer contribution and market share across channels monthly and/or quarterly.

• Data churning and analysis to provide accurate business requirements for business review presentations to customers.

• Meet assigned targets for profitable sales volume and strategic objectives in the customer.

Plays active ambassador role

• Acts as active ambassador of Unilever at the customer and of the customer at Unilever.

• Participates actively in internal Unilever meetings and looks at the best solution for the business.

  Key Stakeholders:

Internal:

• Customer Development, Marketing, Supply Chain, Finance, Global IC Now team

External:

• Key customer buyers, Distributor Partners

  Travel:

50% of the time for travelling within Central.

What You’ll Need To Succeed

• Experienced in key account management/modern trade/e-commerce.

• Experienced in FMCG industry.

• Skilled in developing and implementing customer/channel investment strategy.

• Strong communication and negotiation skill.

• Proven track record of managing multiple stakeholders, distributors, and delivering operational excellence.

  How to Apply:

Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.

For Internal only: Please apply online and add your PDPs and Talent Profile. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

About Unilever:

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.

Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento.

Job Category: Customer Development

Job Category: Développement de la clientèle

Job Category: Ventas

Job Type: Field Sales Specialist_OOH

Industry: UnileverExperiencedProfessionals