Join Our Team as Income Auditor at Holiday Inn Kuala Lumpur Bangsar, New Hotel Opening!

About Us

Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar – a gateway to key attractions around Kuala Lumpur.

Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.

Do you see yourself as an Income Auditor with Holiday Inn Kuala Lumpur Bangsar?

We are seeking a passionate Income Auditor who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.

Your day to day

Every day is different, but you’ll mostly be: 

Ascertain that all charges received for billing are proper and with complete supporting documents and approved credit account with the Hotel.

Ensure timely and accurate billing.

Assist in calculation of travel agent commission for accruals and checking on travel agent commission details.

Reconciles on daily basis the credit card transactions and to investigate any variances.

Assist in the reconciliation of accounts & respond & resolve account queries.

Ensure all credit card refund submitted have proper documentation and approval.

Assist in preparation of correspondence for disputes and chargeback.

Liaises closely with the Assistant Manager of Finance and Business Support in reviewing and maintaining the Aged Trial Balance of Accounts Receivable/ Accounts Receivable Aging.

Provide training to Front Office and Food & Beverage on credit card related matters.

Reconcile revenues on a daily basis, between PMS and other integrated systems.

Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.

To ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form. To ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.

Controls all food and beverage sales.

Audit General Cashier bank in slips with daily collection of the General Cashiers Summary.

Works with General Cashier to check all float totals regularly and keeps control on registers in outlets.

Performs other duties as required.

What we need from you

For you to be the ideal candidate, you should have the following:

Minimum Diploma or equivalent.

At least two years of related work experience. Prior experience in hospitality industry preferred.

Able to communicate with team members.

Must speak English and Bahasa Malaysia.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.