HR SERVICES SUPPORT

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.

Responsibilities:

• Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs

• Completing transactions in accordance with desk top procedures and local policy

• Achieving daily/weekly/monthly targets for productivity, quality, and customer experience

• Participating in daily Go meetings to ensure team collectively on track with queue management

• Focused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity

• Complete all transactions to the highest standard

• Adhere to quality monitoring process to prevent processing errors

• Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors

• Peer review of team work to prevent errors across the team

• Gain a deep understanding of the customer base

• Form strong relationships with mangers/ee’s/local HR teams to become a trusted partner for the business

What your background should look like:

• Educated to degree level with emphasis in HR or Business or other related discipline

• Strong customer service orientation

• 2+ years HR experience / Customer Service / Operations

• Strong professional and HR operational knowledge

• Strong team player with a passion for working in a fast-paced Global HR team

• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust

• Delivers results meets customer needs, manages execution, in a high volume, fast paced environment

• Proficient English and very good German

• Proficient computer skills - good knowledge of the MS Office package

What can we offer:

• Work in a team where a good atmosphere and team spirit is one of greatest values

• Private medical healthcare including dentist for you and your family

• Attractive package of extra benefits of your choosing in My Benefit Platform

• Multi sport card

• Delicious coffee

• Flexible working hours

• Possibility to work from home or working from the office

• Modern and comfortable office with chill out zone

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)

WHAT TE CONNECTIVITY OFFERS:

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package

• Performance-Based Bonus Plans

• Health and Wellness Incentives

• Community Outreach Programs / Charity Events

• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Location:

KRAKOW, MA, PL, 30-552

City: KRAKOW

State: MA

Country/Region: PL

Travel: Less than 10%

Requisition ID: 122592

Alternative Locations:

Function: Human Resources

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.