Job Information
IQVIA eCOA Senior Project Manager/ IQVIA Services in Koto-ku, Japan
IQVIA™ (www.IQVIA™.com) is the world’s leading company providing information, technology, and services for virtually every type of stakeholder in healthcare. Every day, IQVIA™ innovates on a large scale. We have been the big data company in healthcare before the “Big Data” term was defined. Since 1954 we have been helping healthcare organizations harness commercial and scientific insights and execute on their most strategic initiatives. We develop and operate systems and applications using big data technologies on our private-public hybrid cloud. IQVIA™ stores and computes more than 20 petabytes of complex healthcare data on diseases, treatments, costs and outcomes to enable our clients to run their operations more efficiently. Our big data infrastructure is processing over 50 billion healthcare transactions annually. IQVIA™ employs over 50,000 professionals in over 100 countries to drive results for over 5,000 healthcare clients globally. IQVIA™ is a publicly listed company (NYSE – Q) with estimated revenue close to $7B and a market cap of over $18B.
Role
- Project Manager - Manage delivery of eCOA projects to internal and external clients
Responsibility
Manage day to day implementation of projects
Manage internal staff to support customer projects and manage internal service projects
Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle
Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards
Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid
Work in close collaboration with the internal or external project stakeholders to achieve the study goals
Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
Communicate effectively with customers to identify needs and propose solutions
Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
Provide technical direction for the development, design, and systems integration for customer engagements
Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
Provide regular updates and reports to Sponsor and IQVIA upper management
Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items
Implement and monitor a risk management plan at the project level (raise to program level, as necessary)
Implement corrective actions as needed to maintain project performance
Identifies opportunities for improving and streamlining projects
Manage vendor relationship and tasks
Manages the Lessons Learned process throughout the project lifecycle
Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
Manage project team members across multiple locations and time zones
International Travel required as needed
Requirements
Bachelor Degree or equivalent
A thorough understanding of Project Management principles - PMP / PRINCE II certification is a plus
In-depth experience of project management ideally within clinical research
Experience and understanding of the clinical research environment and GCP principles
Strong leadership, diplomatic and motivational skills
Open, transparent and excellent communication skills, both verbal and written
Proven ability to work creatively and analytically in a problem-solving environment
Excellent in planning, organizing and monitoring
Self-motivated, decisive, with the ability to adapt to change and competing demands
Attention to details and multi-tasking skills
Able to communicate and deal effectively with all levels of the organization
Confident and comfortable with public speaking in front of a large and diversified audience. Knowing when/how to adjust presentation material for differing audience types.
Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)
Strong working knowledge of Microsoft Office tools
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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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