About you

CARSOME is looking for a qualified Executive, Administrative Support to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for branch operation team.

Your day-to-day

• Assist customers with MYEG for road tax documentation and processing.

• Call customers to remind them of insurance renewal dates and provide necessary assistance.

• Assist customers in signing HPA (Hire Purchase Agreement) documents.

• Conduct finance checking to cross-check unknown payments and discrepancies.

• Follow up with customers and the finance team on refund cases.

• Guide customers through the thumbprint process as required.

• Manage petty cash and submit claims to the finance department.

• Process vendor payment purchase requisitions/purchase orders (PR/PO) for services such as (JPJ runner and Car Wash vendor).

• Maintain records of car-related costs in the CMS (Cost Management System).

• Order ad-hoc supplies as needed for operational efficiency.

• Safeguard and maintain security documents as per company guidelines

You Know-how

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience

• At least 1-2 years working experience in Administrative roles and added bonus if in the automotive industry.

• Good connections with financial institutions

• Prior experience in administrative or operations support roles is advantageous.

• Proficiency in Google Workspace and basic computer skills.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Attention to detail and accuracy in documentation.

• Ability to work independently and collaboratively in a team environment.

• Familiarity with finance processes and documentation preferred.