Job Summary

Información disponible en español a continuación.

The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders serve food and beverages prepare itemized checks and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto servir comidas y bebidas en cuarto preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Alcohol Awareness Certification (must comply with State regulations)

• Food Handlers certification (must comply with State regulations)

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful high pressure situations.

• Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.

• Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado)

• Tiene que poder expresar claramente información e ideas.

• Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.

• Tiene que poder trabajar bien bajo presión.

• Tiene que poder bregar efectivamente con problemas en el trabajo incluyendo el poder anticipar evitar y resolver problemas cuando sea necesario.

JOB RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

• Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.

• Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently.

• Serve guests with all food and beverage requirements in a warm friendly courteous and professional manner.

• Ensure that the room service area and Cafe wait station is kept clean and tidy.

• Follow Aimbridge Hospitality's portion control and checking procedures precisely.

• Be familiar with the operation of the P.O.S. system.

• Carry out cashiering functions in closing checks and servicing the guest.

• Follow all state liquor laws.

• Maintain a warm friendly demeanor at all times.

• Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing.

• Perform other tasks/jobs as assigned by the supervisor or manager.

• Access to back of house areas of the hotel and sensitive information

• Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank

• Interact and occasionally have unsupervised contact with guests and/or colleagues

• Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets

Property Details

Perfectly situated alongside downtown Knoxville’s largest public greenspace at World’s Fair Park, THE TENNESSEAN Personal Luxury Hotel & Residences offers the city’s guests and residents a stylish, contemporary atmosphere with dramatic mountain and park views. Each of THE TENNESSEAN’s 82 rooms are elegantly appointed in contemporary style. Guests also may relax in the sophisticated lobby, enjoy fine spirits in The Drawing Room or recharge in the state-of-the-art fitness center. All of the suites at THE TENNESSEAN Hotel are complete with fine touches meant to dazzle all five senses. The smell of freshly made coffee courtesy of the in-room Illy coffee makers will start your mornings with an invigorating kick. Thanks to the Cuby radio, you can begin your morning listening to the local radio stations or by streaming your favorite music through the Bluetooth technology compatible with all smart phones. Once your glance out over the Smoky Mountains or the World's Fair Park, you'll soon see what sets THE TENNESSEAN Hotel apart from any other hotel in Knoxville. Each plush suite contains its own private powder room, with the finest local soaps and capital wash room amenities. The feel of the high quality luxury linens will invite you to relax in the comfort of the pillow-top mattresses. And without ever leaving the satisfying warmth of your bed, call our In Room Dining team to indulge in breakfast in bed, redefining what personal luxury means.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offeringDaily Pay! Ask your Recruiter for more details

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life and AD&D Insurance

• Paid Time Off

• Employee Assistance Program

• 401k Retirement Plan

  Apply for this position (https://careers-aimbridge.icims.com/jobs/358609/room-service-server/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)

Need help finding the right job?

We can recommend jobs specifically for you!

EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyThe Tennessean

Posted Date3 weeks ago(11/5/2024 10:15 AM)

ID2024-358609

LocationUS-TN-Knoxville

CategoryFood & Beverage

TypeRegular

StatusFull-Time

Company : NameAimbridge Hospitality