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CrowdStrike, Inc. Amazon Sales Support Analyst (Remote) in Kirkland, Washington

CrowdStrike, Inc. Full time R18102

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Amazon Sales Support Analyst Role is responsible for supporting sales representatives across the Amazon sales region. This non-sales position assists the Amazon VP and Key Account Director (KAD) by identifying new projects, managing customer-facing activities and driving administrative efficiency. May coordinate with the sales and technical team in support of the sale of the company's products.

Candidates located in Pacific Time Zone preferred.

What You'll Do:

  • Collaborates with VP, KAD and Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.

  • Uses account planning and management skills to assist the KAD when addressing customer needs in a timely manner and with competitive solutions.

  • Timely documentation within CRM / Marketing software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).

  • Being a trusted resource for sales on the strategic account sales process as well as CrowdStrikes' Pricing & Packaging policies.

  • Shares Best Practices & advises on how to package, price and quote flex activations.

  • Drives and manages attendance for large scale customer events and conferences.

  • Communicates company news/product updates to existing customers and prospects.

  • Provides customer feedback to internal stakeholders for product, systems, and process improvements.

  • Travel

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