Description:

We are hiring a desktop technician for a major healthcare organization in Kinston, NC. They are looking for a technician to join their team in a long term, extendable contract. This individual will be supporting the hospital and the surrounding ambulatory clinics. Main duties include break/fix tickets and service requests 50% of the time, and 50% of the time they will be supporting projects that include hardware refreshes, deployments, migrations, etc. They will also be spending some time supporting asset management, commissioning and decommission devices.

Some of the break fix issues could be related to PCs, printers (including zebra printers) and other peripheral devices (connectivity), why applications aren't running, putting machines into AD, onboarding new users, and set up of work stations.

Experience using ServiceNow as a ticketing system is a plus. They use Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Empravada Badge Access.

Skills:

Desktop, Windows, Peripheral

Additional Skills & Qualifications:

Need to have a strong customer service background .

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.