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Lumen
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Frankfort, Kentucky
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customer facing position
The Customer Engagement Associate II provides service to assigned territories ... goals and objectives. Additional responsibilities may include assisting customer with service migrations
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Lumen
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Frankfort, Kentucky
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change requests where needed in support of service modification.
Work with customer and company ... part of our sales eco-system to develop and document customer requirements, solution designs, service
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Lumen
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Frankfort, Kentucky
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-risk accounts; handle urgent customer concerns and escalate internally when necessary (i.e., Service ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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, service configurations, and project scopes of work in support of the delivery of network and IT solutions ... , and document service change requests where needed in support of service modification.
Work with
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Lumen
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Frankfort, Kentucky
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the customer. Works cross functionally with our billing, collections, sales, service delivery, base ... collection related issues within the customer's established service level agreements.
Works to determine
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Lumen
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Frankfort, Kentucky
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, solution designs, service configurations, and project scopes of work in support of the delivery of network ... .
Research, define, and document service change requests where needed in support of service modification
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise
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Lumen
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Frankfort, Kentucky
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, service configurations, and project scopes of work in support of the delivery of network and IT solutions ... , and document service change requests where needed in support of service modification.
Work with
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Lumen
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Frankfort, Kentucky
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requirements, solution designs, service configurations, and project scopes of work in support of the delivery ... service.
Research, define, and document service change requests where needed in support of service
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Lumen
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Frankfort, Kentucky
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document customer requirements, solution designs, service configurations, and project scopes of work in ... from service.
Research, define, and document service change requests where needed in support of
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... Relationships: Build and maintain strong relationships with key stakeholders across the organization to support
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Lumen
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Frankfort, Kentucky
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early-stage customer development, with particular focus on our Network as a Service (NaaS) platform ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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, service activation, test and turn-up, customer access group, technical customer account management ... .
Provide timely response to customer and service delivery inquiries.
Pro-actively manages the customer
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Lumen
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Frankfort, Kentucky
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excellent customer service skills. They must be effective in providing feedback in a timely manner. They ... risks or issues that may impact customer service and product implementation etc.
Accounting – to
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Lumen
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Frankfort, Kentucky
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delivering exceptional customer service and quality.
Compensation
The starting salary for this role ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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support, and business teams to convey customer feedback as input to security productized services ... customer interaction skills, and a broad perspective on information security topics.
**The Main
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Lumen
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Frankfort, Kentucky
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, Solutions/Technology experts, Sales Support, Service Delivery
Identifies, bids on, negotiates, and ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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, Marketing, Solutions/Technology experts, Sales Support, Service Delivery, etc. for new account pursuit ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... , etc), and ensure both customer and Lumen have what is needed for success. Ensures that activities
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Lumen
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Frankfort, Kentucky
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partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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service strategy and initial content for submission to customer
Develop Gate approval material and ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... for Customer Care Managers, Account teams and Field Ops
• Troubleshoot post-activation issues
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Lumen
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Frankfort, Kentucky
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SSC agents. This includes but is not limited to soft skills such as Customer Service skills or ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... impact. Join us as we digitally connect the world and shape the future.
The Role
As a Director
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... impact. Join us as we digitally connect the world and shape the future.
The Role
The Director
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Lumen
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Frankfort, Kentucky
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direction to a team that provides front line monitoring and customer support for the Managed Security Services portfolio. Provide combined Tier 1, 2 and 3 support for the Managed Services product and customer
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... support projects, such as proposal support, project scheduling (Microsoft Project), operational support
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... engineering.
Analyzes complex local and wide area network systems and/or customer network environment
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Lumen
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Frankfort, Kentucky
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... currently seeking a Senior Sales Director of Federal Civilian. This seasoned sales leader will lead a large
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Lumen
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Frankfort, Kentucky
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Engage internal resources and support personnel to provide an exceptional customer experience ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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