Title: Manager Settlement Location: Kennewick, WA About Lamb Weston We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people. We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow. We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world! Join Lamb Weston! We bring the world together with our fries. Job Description Summary This role is responsible for working cross functionally and benchmarking among the industry to design the strategic plan to reach the business goals in the Settlement team. This person will also work closely with other function leadership to manage all deductions impacting issues with urgency and effectiveness. The Settlement Manager supervises the steps performed by his / her direct reports, directly and indirectly, collaborate with key leaders in Supply Chain, Sales, Accounts Receivable teams, Marketing, Finance and IT to drive continuous process improvement and support any improvement initiative, maintain a balance between LW policies and customer benefits in the best interest of both customer and LW, understand business unit specific characteristics, and how to optimize them. Job Description * Manage and become an expert of the overall day to day operations for the Settlement Management process for assigned Business Units. * Develop and maintain relationships with extended business functions within Lamb Weston (AR, Order Support, Contract Execution, etc.) and be the first point of contact for escalation on disputes and deduction resolution. * Report out on weekly dispute balances and customer trends to Global Business Services leadership. * Background in Accounts Receivable, Collections or Credit is preferred, as it plays a crucial role in resolving deductions and claims. * Act as a liaison between extended business functions (Sales, Finance, etc.) and the Settlement Analysts to ensure accurate and timely completion of the assigned tasks. * Ability to do root-cause analysis to remove roadblocks. * Establish Key Performance Indicators for the department and review trend insights to communicate to business partners, leadership, and team reviews. * Attend planning meetings and maintain confidentiality of ongoing projects. * Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output. * Make business decisions that are financially responsible, accountable, and justifiable in accordance with organization policies and procedures. * Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness. * Work with Human Resources/Recruiters to recruit, interview, select, hire, and employ an appropriate number of employees. * Provide oversight and direction to the employees in accordance with the organizations policies and procedures. * Coach, mentor, and develop a team of 8+ individuals, including overseeing new employee onboarding and p To view the full job description,