CASE AIDE(Job Id 42999) Location: US:NH:KEENE Occupation Category: 21-0000 Community and Social Service Occupations Employment Type: FULL-TIME Post Date: 08/15/2024 Close Date: 09/16/2024 Salary: 17.81-23.39

Department of Health and Human Services

Division for Children, Youth, and Families

Keene District Office

CASE SUPPORT SPECIALIST

21-1090 MISC SOC SVC SPECS-2

#44620

$17.81-$3.39 Hourly

YOUR EXPERIENCE COUNTS - Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced in the posting See Per 405.1.

18 Months of additional relevant experience = Associate's degree

36 Months of additional relevant experience = Bachelor's degree

54 Months of additional relevant experience = Master's degree

*See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Health and Human Services, Division for Children, Youth, and Families has a full time vacancy for Case Support Specialist.

SUMMARY:

Reports to the assigned DCYF District Office Supervisor, preforms diverse supportive and administrative duties to assist the Division for Children, Youth and Families (DCYF) to achieve the daily objectives of the division within the district offices. To support timely case management procedures and permanency for every child / youth through collaboration with family and community partners, developing plans of action which promotes healthy interactions. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.

RESPONSIBILITIES:

Explains relevant processes and conduct interviews with collateral witnesses by telephone and/or in person. Collateral contacts may include: custodial parents, non-custodial parents, physicians, teachers, and others who may have witnessed alleged child abuse or neglect.

Engage in assessment procedures to investigate alleged child abuse and neglect in overdue assessments and submits completed investigations for supervisory case closure review.

Maintain list of community providers and confidential assessment/case records consistent with DCYF protocols and responds to questions from consumers and providers.

Provides periodic administrative support services, as needed, under the instruction of the DCYF District Office Supervisor, this may include copying requests for discovery, social histories, record retention, case file management activities.

Transportation of children / youth and their families to activities such as visits, scheduled appointments, court.

Contacts consumers and provides supervision of Face to Face visits between children / youth and their parents custodial/ guardian.

Contacts recipients to arrange scheduling of medical appointments for follow-up diagnosis and treatment plan requirements.

Keeps records of appointments and updates case files and electronic management system .

MINIMUM QUALIFICATIONS:

Education: Possession of an Associate's degree or completion of two years at a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Two years' experience in the field of social welfare in a position such as child care worker, teacher's aide, therapist assistant in a rehabilitation program, or public health aide in a health agency. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification:

Possession of a valid driver's license and/or have access to transportation for statewide travel.

DISCLAIMER STATEMENT: The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job descriptio provided that such duties are characteristic of that classification.

For further information please contact Patricia Carbonaro, Supervisor VI,PATRICIA.E.CARBONARO@DHHS.NH.GOV, 603-283-6511

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

See this link for details on State-paid health benefits:https://das.nh.gov/hr/benefits.html

Value of State's share of Employee's Retirement:13.85% of pay

Other Benefits:

o Dental Plan at minimal cost for employees and their families ($500-$1800 value)

o Flexible Spending healthcare and childcare reimbursement accounts

o State defined benefit retirement plan and Deferred Compensation 457(b) plan

o Work/life balance flexible schedules, paid holidays and generous leave plan

o $50,000 state-paid life insurance plus additional low cost group life insurance

o Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://das.nh.gov/documents/hr/JobSearch/FINALTOTALCOMPSTATEMENTISSUE.xlsx

Want the specifics?Explore the Benefits of State Employment on our website:

https://das.nh.gov/hr/documents/BenefitBrochure.pdf

https://das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964