Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

As a Site Reliability Engineer, you will be responsible for

Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application.

Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.

Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.

Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.

Conduct post-incident analysis to identify root causes and implement preventive measures to avoid future incidents.

Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.

Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.

Perform capacity planning and resource allocation to ensure optimal system performance and scalability.

Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.

Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering.

Minimum Qualifications

• Minimum 8 Years of Experience and above

• Bachelor's degree in computer science, engineering, or a related field.

• Exposure on working on Server Management and maintanance activities

• Knowledge of security best practices and experience implementing security measures in a production environment.

• Ability to work independently and handle multiple projects and priorities simultaneously.

• Strong analytical and problem-solving skills, with a focus on continuous improvement and automation

Preferred Qualifications

• Knowledge on k8, ansible

• Handson on Consul , Vault management and support

• Ability to lead the team and provide solution to meet complaince needs

• Ability to present weekly leadership inputs and present demos to Sr Leadership team

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technology

Primary Location: India-Karnataka-Bengaluru Urban

Schedule Full-time

Req ID: 24011774