Atlassian Administrator - 2407022490W

Description

What you will do

The Atlassian Administrator is responsible for end-to-end maintenance, configurations, actively contributing to small to medium size projects or components of a larger project, and working effectively as part of a team. As an independent contributor I/T professional, you will engage in problem solving and follow established standard operating procedures, while applying compliance requirements within the scope of your responsibility.

Key Responsibilities

• Ensuring Atlassian product suite reliability and efficiency

• Provide technical support and troubleshooting for Atlassian product suite

• Collaborate with cross-functional teams to identify and implement process improvements

• Work closely with the Information Security Team to ensure a safe Atlassian environment

• Develop and maintain documentation for Atlassian product suite

• Stay up-to-date with industry trends and best practices in Atlassian administration

• Deliver, manage, and monitor Atlassian system infrastructure services and operations

• Participate in the coordination of corrective actions as appropriate

• Analyze and document problems and their resolution

• Ensure the operational integrity of all changes to the Atlassian operating environment

• Contribute actively to small to medium size Atlassian projects or components of larger projects

• Apply compliance requirements (e.g. GxP) within scope of responsibility, provide documentation as necessary, and participate in compliance activities as required

• Analyze a chain of events and apply technical knowledge following established standard operating procedures and/or detailed specifications

• Provide coaching as a Subject Matter Expert to peers or less experienced staff

What we are looking for

Required Qualifications

• Over all of 5 years of experience in which relevant 3 yrs of Atlassian administration (Jira, Bitbucket, Confluence, and associated plug-ins like Xray, eSign)

• Bachelor's degree or equivalent in Computer Science or related field

• Experience in performing Atlassian installations, migrations and plugin installation

• Experience in using DevSecOps tools (e.g. Jenkins)

• Strong problem-solving and analytical skills

• Excellent communication and collaboration skills

• Ability to work independently and as part of a team

• General understanding of Kenvue operating company's products and basic business processes

• Understanding of the I/T organization and where to escalate operational problems

• Ability to resolve most problems directly within area of responsibility or by escalating the problem to the correct resource

• Ability to choose an approach or procedure for addressing a work task, seeking guidance as needed

• Ability to collect facts and basic rationale to make recommendations

Desired Qualifications

• Experience in Linux administration and scripting

• Atlassian certifications

Qualifications

• Bachelor's degree or equivalent in Computer Science or related field

Primary Location Asia Pacific-India-Karnataka-Bangalore

Job Function Info Technology

Req ID: 2407022490W