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Revenue Cycle Quality Training Analyst

101 Truman Medical Center

Job Location

Truman Support Center, UH Lakewood Medical Center, University Health Truman Medical Center

Kansas City, Missouri

Department

Central Access Services UHTMC

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:

UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.

UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.

UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building , located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.

Job Description

This position is responsible for the development, design, administration and management of training programs throughout the organization. Position is consistently involved with special projects, quality assurance, and compliance training, including but not limited to course development for New Hire Registration training, Refresher Classes, System Training, and all external systems. Provides ongoing review for Registration employees in all areas with quality analysis and testing where applicable.

Minimum Requirements

• Bachelor Degree in healthcare field or equivalent knowledge required through a combination of higher education and experience.

• Three years Revenue Cycle experience to include working knowledge of all Registration and Scheduling Processes as well as billing requirements.

• Experience in working with training staff in Revenue Cycle practices and ability to educate on a variety of software, processes and customer service standards.

• Demonstrates ability to collaborate with hospital administrators and department leadership

• Excellent interpersonal, writing and presentation skills

• Independent thinking, ability to handle sensitive information with discretion, attention to detail, ability to handle multi-tasking and change priorities.

• Knowledge and efficiency in software applications. Working knowledge in Microsoft Office (Word, Access, Excel, and PowerPoint). Willing to become familiar with other software programs

• Experience with the Cerner Revenue Cycle Systems

• Requires advanced knowledge of healthcare financial data, revenue cycle processes, industry best practices

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.