Working 100% onsite in Kansas City MO

Shift: overnights 11:30pm-7:30am M-F

Top Skills - Must Haves

• noc

• network operations

• lan wan

• fiber optic cabling

• cisco routers switches

• Network monitoring

• Tcp/ip

• Network troubleshooting

Top Skills' Details- Open to all candidates - Experienced NOC Techs is preferred or a junior level candidates who have Networking certifications.

• Networking, Provisioning, NOC, MPLS, DWDM, Layer 1-3, Cisco, Nokia

Secondary Skills - Nice to Haves

• Ccna

• mpls

• dwdm

• sonet

PRIMARY RESPONSIBLILITES:

• Work with LECs, IXCs, vendors, internal departments, and customers to successfully troubleshoot impairments and outages as required

• Trouble ticket management and documentation

• Troubleshooting DWDM, MPLS, and SONET network equipment

• Read and interpret CLR/DLRs

• Perform remote resolution of faults through various Network Management Systems (NMS)

• Monitor network performance after maintenance and network/DC changes

• Work closely with Operations and Engineering to ensure quick circuit activation

• Provide network assistance to Data Center technicians.

• Correspond with customers with ticket updates and technical support

• Interpret and implement MOPs for Network changes and upgrades

SKILLS AND ABILITIES:

• Familiarity with trouble ticking systems

• Strong customer service skills

• Knowledge of LAN/WAN technologies.

• DWDM and/or MPLS fundamentals.

• Must be able to work a flexible schedule in a 24x7 environment

• Must be able to work independently and in a team environment with minimal. guidance, while focusing on a sense of urgency for customer-impacting issues.

• Multi-task and maintain composure in a demanding work environment.

• Nokia, ADVA, Ekinops and MRV experience, preferred

• Familiarity with trouble ticking systems, preferred

• Knowledge of Fiber optic fundamentals, preferred

• Experience performing circuit testing procedures and test equipment, preferred

Skills

noc, network operations, lan wan, fiber optic cabling, cisco routers switches, nokia, mpls, dwdm, sonet, Ccna, Network monitoring, Tcp/ip, Network troubleshooting

Additional Skills & Qualifications

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent

• Minimum 1 year in telecommunications or equivalent technical training

• Minimum 1 year experience working in an NOC environment in the telecommunications industry, preferred

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kansas City,MO.

Application Deadline

This position is anticipated to close on Mar 15, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.