Job Summary:

The Lead Conversions will be responsible for assisting with the day-to-day operations of the venue related to preparation and set up for T-Mobile Center events.

Essential Duties:

• Lead/oversee staff in the completion of setups and conversions, ensuring work is completed accurately and timely, enforcing safety procedures and best practices while maintaining superior customer service.

• Assist in the management and development of part-time staff. This includes, but is not limited to, training employees on operations conversions, equipment, and procedures, while working with Managers and Supervisors to promote a safe working environment for all employee(s).

• Lead duties to maintain the operations of the facility, including maintaining department equipment, storage facilities, and tools, and maintaining the building’s overall appearance.

• Demonstrates continuous effort to improve facility operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

• Assist in maintaining department inventory of supplies and equipment, and keep current forklift and aerial lift certifications, while completing the daily assigned task list.

• Work with the Operations Manager and Supervisors to resolve employee issues, and ensure facility rules are followed, and that policies and procedures are upheld.

• Interact professionally when dealing with various internal and external customers, vendors, and staff.

• Other duties as assigned.

Required Qualifications (Job Knowledge, Skills, and Education):

• A minimum education level of High School diploma or equivalency

• Minimum 2-4 years of related work experience.

• Detail oriented, highly organized, resourceful, quick learner and able to handle multiple projects simultaneously.

• Self-starter with the ability to work with minimal supervision.

• Knowledge of functions, operations and equipment of a multi-purpose sports and entertainment facility.

• Effective professional communication skills, both verbally and in writing.

• Demonstrated ability to organize and prioritize work assignments, multi-tasking if needed, to meet deadlines.

• Ability to maintain effective working relationships with employees, staff, guests etc.

• Ability to remain in a stationary position or move about the venue for extended periods during a shift.

• Ability to position self to complete installations over, under, and through.

• Ability to frequently ascend/descend ladders or stairs.

• Ability to move materials and equipment up to 50 lbs.

• Experience operating machinery such as small hand and power tools.

• Ability to work extended and/or irregular hours including nights, weekends and holidays as needed.

Preferred Qualifications (if applicable):

• Conversion experience preferred, but not required.

• Forklift Certification preferred, but not required.

Additional Comments:

ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.

TMCHR@T-Mobilecenter.com for applicants requesting a reasonable accommodation.