Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Assoc DIr IT with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Assoc DIr IT to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Associate Director of IT&S provides technical and managerial leadership in establishing goals and priorities and in the overall management of day to day operations within a HCA hospital. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of facility infrastructure including telecommunications (as applicable), desktop and server support, and network cabling and wiring. Ensures continuity and alignment of division IT&S strategic and operational plans and hospital needs. Requires subject matter knowledge across telecommunications (as applicable), data technologies, services, and components. Builds and maintains relationships with division and hospital level leadership teams. Demonstrates strong written, verbal, and presentation skills. Should possess a strong personal drive and ability to see strategy through to execution in a matrixed, corporate environment.

Duties Include But Are Not Limited To:

IT Operations Management: Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management

 Assists in development of Facility IT&S capital & operating budgets

 Assists in establishing, and communicates, monitors, and manages Service Level Agreements (SLAs)

 Coordinates the assignment of resources to IT&S projects, operations, & incidents

 Consults with technical leaders during technical goal setting, prioritization, planning and design for Facility technical environment

 Directly responsible for technical support– maintenance and troubleshooting of Facility infrastructure

 Coordinates on-site management of Facility hardware & software

 Assists in managing compliance issues & projects

 Manages information security aspects for the Facility

Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning

 Participates in development of and execution of a Facility IT&S plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy

Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups

 Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure

 Represents IT&S on appropriate business committees

 Owns the facilitation of multi-way communication with key constituents on IT&S matters

 Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to division CIO

 Cascades all information to Facility-based IT&S staff through face-to-face meetings and other communication mechanisms

 Promotes sharing of information through documentation and distribution of best demonstrated practices

Project Portfolio & Project Implementation Management: Managing the Portfolio of Work, Managing Individual Projects

 Plans & manages individual Enterprise, Division, or Facility projects for the Facility, including communications

 Assists in managing, monitoring & executing the Facility’s portfolio of projects  Assists in supporting IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)

Process Engineering: Improvement of Workflow through Technology, Utilization of Technology

 Understands the implications of technology solutions to Facility workflow & operations & assists in communicating to key stakeholders

 Assists in identifying process improvement opportunities & challenges and communicating them to appropriate Division IT leaders for planning & action

 Participates in Enterprise, Division, &Facility process improvement initiatives

Governance: Support of Decision-Making Processes

 Educates key constituencies regarding IT governance processes & practices

 Communicates supports IT governance processes & practices

Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management

 Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor

 Helps ensure accountability of IT&S Staff working in the Facility

 Recruits, manages, leads, develops & retains IT&S staff in Facility, in alignment with Division organization structure & practices

 Adheres to the Code of Conduct and Mission and Value Statements

 Assists with other duties as assigned

Knowledge, Skills, and Abilities Required:

 Mature understanding of current and emerging technologies, specific to voice and data operations

 Demonstrated ability to establish and build strong relationships across a broad range of personality types

 Demonstrated ability to effectively communicate information technology both verbally and in writing

 Demonstrated customer orientation

 Excellent leadership and teaching abilities

 Demonstrated advanced computer skills Preferred:

 Strong understanding of HCA systems and procedures

 Strong analytical skills in planning and policy maintenance and development

Education

 College Graduate Preferred

Experience:  Three to five years experience in an IT environment with direct supervision or team leadership.

Certification/Licensure: N/A

ITG (https://hcahealthcare.com/) transforms healthcare and gives people healthier tomorrows . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward . We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Assoc DIr IT opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.