RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:

• Responsible for pre-registration, insurance verification, authorization, utilization of insurance benefits, and coordination of communication to clinical personnel and payment collection for inpatient and outpatient services.

• Provides administrative support to ensure efficient day to day operations.

II. TYPICAL PHYSICAL DEMANDS:

• Essential: finger dexterity, seeing, hearing, speaking, full range of body motion, manual and finger dexterity and eye-hand coordination

• Continuous: sitting, frequent gripping of an object.

• Frequent: walking, standing.

• Occasional: lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level.

• Operates (equipment): computer, calculator, multi-line telephone, fax, printer, and other office/business type equipment.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

• May be exposed to infectious and contagious diseases.

• Subjected to many interruptions.

• Occasionally subjected to irregular work hours.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or equivalent education.

• Ability to perform 7,200 adjusted keystrokes per hour.

B. EXPERIENCE:

• One (1) year medical office, admissions, insurance billing, or customer service experience.

• Experience to demonstrate the following:

o Good verbal and written communication skills in English.

o Good interpersonal skills and telephone etiquette.

o Knowledge and skills in use of general office equipment.

o Ability to work under changing situations and interruptions.

o Ability to maintain highly sensitive, confidential material.

• Knowledge of medical terminology, third party payer regulations and financial requirements preferred.

• Knowledge of Federal, State, and local collection regulations preferred.

Equal Opportunity Employer/Disability/Vet