Senior IT Business Systems Analyst

Date: Aug 14, 2024

Location(s): Juno Beach, FL, US, 33408

Company: NextEra Energy

is America’s largest electric company, providing clean, affordable, and reliable electricity to more than 12 million people in Florida. We operate one of the cleanest power generation fleets in the U.S. and our reliability is among the best in the nation. Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability. Are you interested in becoming a game-changer in the energy industry? Join our world-class team today!

Position Specific Description

We are seeking a skilled Senior IT Business Systems Analyst to provide comprehensive services and support for our Corporate Business Units (CBUs). The ideal candidate will have experience as a liaison between application vendors, business units, and technical teams. This pivotal role ensures seamless operation and optimization of business-critical applications.

Key Responsibilities:

• Liaison Duties: Serve as the primary liaison between CBUs and IT, facilitating communication and support.

• Backlog Management: Manage and resolve the CBU backlog.

• Application Support: Support key applications such as iManage, TeamConnect, and matter management systems.

• End-User Support: Provide first-tier functional and technical support to end-users.

• Data Management: Execute SQL scripts for data management and troubleshooting.

• Server Administration: Administer Windows servers and support on-premise infrastructure.

• Cloud Maintenance: Assist with cloud platform maintenance and transitions.

• Requirements Analysis: The analyst will gather and analyze business requirements, ensuring they are accurately documented and aligned with the organization's strategic goals.

• Process Analysis: Analyze business processes and identify technology opportunities.

• Solution Design: Design and implement IT solutions to meet customer needs and business goals.

• Customer Relationships: Establish and manage effective customer relationships with system users and technical team members.

• Analytical Skills: Apply advanced analytical skills to decompose work into manageable value-based units.

• Conflict Resolution: Respond to requests, identify conflicts, and make recommendations.

• Problem Solving: Devise or modify procedures to solve complex problems.

• Interdependency Management: Identify interdependencies and functional gaps in business processes.

• Technical Understanding: Build a strong understanding of technical solutions and analyze failure points.

• Application Testing: Contribute to the application testing process and support end-users.

• Project Documentation: Create and update project documentation.

• Technology Trends: Stay informed about market trends in technology.

• Additional Duties: Perform other job-related duties as assigned.

Preferred Qualifications:

• Liaison Experience: Experience in a liaison role with Corporate Business Units or in an IT liaison role between business and technical teams.

• Project Management Skills: Demonstrated project management skills.

• Lean Six Sigma Certification: A Yellow or Green Belt certification would be a plus.

• Technical Proficiency: Knowledge of SQL and experience running SQL scripts.

• Server Administration: Experience with Windows server administration.

• Platform Familiarity: Familiarity with on-premise and cloud platforms.

• Problem-solving skills: Strong problem-solving, analytical, and communication skills.

This position is integral to ensuring our Corporate Business Units have the IT support necessary for their success. If you have a passion for IT and business analysis and meet the qualifications, we invite you to join our team.

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

• Demonstrates a strong familiarity with business processes that are in their area of business focus

• Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members

• Applies advanced analytical skills within functional area to decompose work into manageable value-based units

• Responds to requests, identifies conflicts, and makes recommendations where needed

• Devises or modifies procedures to solve complex problems

• Uses knowledge of business processes to identify interdependencies and functional gaps

• Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution

• Contributes to the application testing process (directly or to support end users)

• Creates and updates documentation, as appropriate, for selected project framework

• Maintains a familiarity with market trends in technology

• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED

• Bachelor’s or Equivalent Experience

• Experience: 4+ years

Preferred Qualifications

• None

Employee Group: Exempt

Employee Type: Full Time

Job Category: Information Technology

Organization: Florida Power & Light Company

Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see ourfor more information.