Job Description:

Job Title: Primary Support Professional - Non-Residential Services

Location: Joplin, Missouri

Employment Type: Full-time

Job Summary:

Are you passionate about making a difference in people's lives? Join our team as a Primary Support Professional for Non-Residential Services and empower individuals with intellectual and developmental disabilities to lead more independent lives. We're seeking compassionate, patient, and dedicated professionals who excel in providing personalized support and training. This rewarding role offers the opportunity to foster growth, promote independence, and create positive change in your community.

As a Primary Support Professional, you'll work closely with clients receiving Independent Living Skills Development services, Day Services, Community Networking, and Personal Assistant Services. Your responsibilities will include providing support and training in various life skills, accompanying clients to appointments and activities, and documenting their progress. This role requires a keen eye for detail, strong communication skills, and the ability to adapt to each client's unique needs.

Joplin, Missouri offers a vibrant community with a low cost of living, beautiful parks, and a rich cultural scene. Known for its friendly atmosphere and strong sense of community, Joplin provides an ideal setting for both professional growth and personal enjoyment.

The Primary Support Professional - Non-Residential Services position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Provide personalized support and training to clients with intellectual/developmental disabilities

• Implement and document progress on Individual Support Plans (ISPs)

• Accompany clients to medical appointments, recreational activities, and community events

• Train clients in essential life skills such as personal hygiene, money management, and household tasks

• Administer medications following proper guidelines and certifications

• Complete accurate and timely documentation in the Therap system

• Collaborate with the Program Coordinator and other team members to ensure quality care

• Maintain certifications in CPR, First Aid, and medication administration as required

• Attend meetings and specialized training to enhance skills and knowledge

Education and/or Experience Qualifications:

• High school diploma or GED

• One year of experience in the field of intellectual/developmental disabilities OR successful completion of Missouri Quality Outcomes training approved by the Division of DD regional office

Additional Qualifications:

• Must be at least 18 years of age

• Valid driver's license, proof of insurance, and reliable transportation with working air conditioning and heating

• Successful completion of background checks (criminal record, driving record, and abuse/neglect)

• Strong communication and interpersonal skills

• Ability to read and interpret documents, write reports, and perform basic mathematical calculations

• Physical ability to perform CPR, First Aid, and assist with client transfers when necessary

• Must attain and maintain required certifications, including CPR and First Aid

Keywords: Primary Support Professional, Developmental Disabilities, Independent Living Skills, Personal Assistant, Community Support, Disability Services, Direct Care, Non-Residential Services, Joplin Missouri, Human Services

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees