Job Information
American Red Cross Donor Recruitment Account Manager II in Jonesboro, Arkansas
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
OUR IDEAL CANDIDATE:
If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you!
We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. Under limited supervision, identify, cultivate, and pursue a diverse population of blood sponsors to expand market growth. Provide ongoing support to develop and implement new and existing strategies for the program. Conduct research, analyze data, and develop business plans to support the diversification initiatives. Facilitate outreach and negotiations with potential clients and develop potential diverse sponsor leads. Provide support, development and/or leadership guidance to all volunteers.
As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work!
Responsibilities
Implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives.
Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors.
Provide comprehensive organizational and operational support to sponsor contact.
Establish activities with appropriate collections personnel to ensure a positive Sponsor and donor experience.
Implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups.
Ensure records in the system are accurately maintained to provide tracking and statistical data on Sponsor group performance.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Scope
Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.
Qualifications
Education: Bachelor's degree in marketing, sales, communications or related field required.
Experience: Minimum three years of related experience or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.
Travel: Some travel may be required.
CANDIDATES MUST LIVE IN NORTHEAST ARKANSAS - Jonesboro Arkansas is the primary area. This territory would cover Jonesboro and Paragould Arkansas and Poplar Bluff, Missouri.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements
The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Physical Requirements: The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. May require the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. May include sitting for long periods of time and working under challenging conditions.
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS (https://www.americorps.gov/partner/partnerships/employers-national-service) partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)