$10,000 Sign-On Bonus!

CPP Primary Care is seeking a full-time Front Office Assistant for East Hills Primary Care. The FOA is responsible for assisting Physician’s in providing good customer service and direction to all patients within the CPG physician office. This ensures quality health care and patient satisfaction to meet the needs of patient care within the physician’s office. The patient care will range from children to geriatrics.

Who We Are:

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics and patient focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience.

Where We Are:

The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living, and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more…

Essential Responsibilities:

Answer phones.

Complete registration process.

Send tasks, if applicable, to either Physicians or clinical staff.

Check patients out and make follow-up appointments.

Fax paperwork, inner office mail, and US postal mail.

Collect co-payments at time of service and accurately post payments to patient account.

Verify that labs/results have been successfully transmitted into patients EMR.

End of day process.

Scan paperwork that needs placed in the patient’s EMR.

Complete all office tasks each day before close of business.

Complete referrals/authorizations as needed for patients.

Travel to satellite locations as needed.

Required Skills:

Must have the ability/skills to communicate using good customer service techniques when talking to patients of the practice.

Staff members working as clerical staff must be able to multi-task in a calm and welcoming environment.

Rotation of the staff will be required to ensure consistent care and procedures within the office.

Job Qualifications: Education:

High school diploma is required.

Certification of Medical Secretary, Medical Office Assistant**is preferred.

Experience:

Experience working in the medical field. Either in a physician office, clinic, or other related medical office settings is preferred.

At least 2 years’ experience in a medical office setting**is preferred.

Certification/Licensure/Registration:

Certification of a Medical Secretary, MOA or MOT; CPR certification is preferred.

*Skills and Abilities: *

Must have excellent interpersonal and communication skills.

Ability to be courteous and cooperative when working with patients and their families.

Ability to be flexible.

Work independently and prioritize multiple tasks as well as take directions from other staff members, physician’s andsupervisor with strive.

Must be able to work as a team.

Must have the ability to instruct and educate patients regarding office process and procedures.

Must also use the EMR with ease and confidence.

It is essential for the entire staff to follow department policies, financial policies in accordance to the CPG organizational policy manual.

EEOC Statement:

/Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law./

Job: *Administration/Clerical

Organization: **

Title: Front Office Assistant - East Hills Primary Care

Location: Pennsylvania-Johnstown

Requisition ID: 7479-8822