Job Information
RELX INC Supervisor I, Legal Content in Johannesburg, South Africa
Can you lead and motivate a team to deliver operational excellence?
This is a full-time managerial role to manage the delivery of paralegal resource to our UK Practical Guidance team.
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Main purpose of the role
To manage, train, develop and motivate a team of paralegals and commissioning editors
To manage the smooth-running of our Hub content team in South Africa
To support the Practical Guidance teams with core content creation and maintenance, including commissioning
To identify and deliver opportunities for improvement and operational excellence
Key skills
Previous managerial experience essential
Demonstrate experience in using a data-driven approach to solve problems and deliver effective solutions
Previous paralegal or publishing experience or equivalent desirable
Demonstrate experience in managing multiple stakeholders
Have excellent communication skills and the ability to present complex information to a variety of audiences
Key responsibilities
Management and development
General management of a team of commissioning editors and paralegals, ensuring:
Performance against metrics and output service levels
Regular reporting on output and service levels
Facilitate Employee Training and Development
Ensure new employees are oriented to the organization, its policies, facilities, etc
Conduct performance appraisal on a regular basis
Lead regular teambuilding activities including strategic planning, RE Cares, Townhall, etc
Practical Guidance content
Manage a team supporting the Practical Guidance teams and contribute to content creation and maintenance (eg practice notes, precedents, timelines, trackers, checklists, flowcharts and Q&As). Work closely with the Practical Guidance teams and the Commissioning team to commission and draft practical guidance. This work will include:
Reviewing new and existing content for quality and legal accuracy
Collaborating with external authors regarding externally-written content
Attending practice area team meetings to ensure priorities are understood and can be communicated to the content team
Effectively triage and delegate content tasks from the Practical Guidance teams across the paralegal and commissioning team ensuring tasks are dealt with effectively and efficiently
Best practice and continuous improvement
Contribute to and implement best practice and continuous improvement initiatives across the team and provide training/advice to other teams as required.
Support the Head of the PSL Hub in identifying and delivering opportunities for process efficiency.
Think independently and drive innovation in technical solutions within our product teams, to ensure that we are delivering value in the most efficient way possible and encourage team members to take an active role in continuous improvement projects and efficiency initiatives.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.
RELX INC
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