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Prime Therapeutics
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Jefferson City, Missouri
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responsible for leading and developing the Contact Center in a manner that ensures world class customer ... position is also responsible for the overall customer experience while meeting service level guarantees
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Prime Therapeutics
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Jefferson City, Missouri
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standard operating procedures.
Partners with various teams to analyze customer specific requirements ... , team meetings and project/issue resolution.
Responsible for accurate management of plan benefits
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Prime Therapeutics
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Jefferson City, Missouri
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stakeholders
Represent the Clinical department as a strategic partner during customer requirement sessions
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Prime Therapeutics
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Jefferson City, Missouri
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during customer requirement sessions
Responsible for regulatory (URAC/NCQA, CMS, state law
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Prime Therapeutics
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Jefferson City, Missouri
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, coordinate workload, ensure quality, establish procedures, meet client/customer expectations and manage the ... strong analytical skills
Strong team player that has a customer service approach and is solution
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Prime Therapeutics
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Jefferson City, Missouri
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. goals, coordinate workload, ensure quality, establish procedures, meet client/customer expectations and ... strong analytical skills
Strong team player that has a customer service approach and is solution
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Prime Therapeutics
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Jefferson City, Missouri
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success, and customer satisfaction for the account.
Responsibilities
Lead a team responsible ... - Louisiana is accountable for the overall success of the account including financials, operations, and
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Prime Therapeutics
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Jefferson City, Missouri
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times, participate in project stage gate approval presentations for executive committees.
Provide ... more efficient and price sensitive offerings.
Translates market and customer needs into
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