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Highmark Health
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Jefferson City, Missouri
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role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer
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Highmark Health
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Jefferson City, Missouri
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lead in providing more complex application development services typically as part of a project team or ... systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies
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Highmark Health
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Jefferson City, Missouri
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takes the lead in providing more complex application development services typically as part of a project ... complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and
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Highmark Health
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Jefferson City, Missouri
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customers: Purposeful Execution, Teamwork, Transformational Leadership, and a Customer-First mentality. This ... lead role in the successful delivery and implementation of cross-functional activities to achieve the
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Highmark Health
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Jefferson City, Missouri
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complex projects (cross functional, with potential regulatory risk exposure, customer service & financial ... regulatory risk exposure, customer service & financial impacts). Develops policies & procedures in support
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Highmark Health
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Jefferson City, Missouri
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the Future programs.
ESSENTIAL RESPONSIBILITIES
Lead to provide strategic ... customer capability requirements. Facilitate development of the most complex enterprise business solutions
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Highmark Health
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Jefferson City, Missouri
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spend & resource efficiency.
Proposes ideas, designs, and solutions to senior or lead engineers to further cloud service utilization and optimization.
Develops automation scripts and other repeatable
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Highmark Health
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Jefferson City, Missouri
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Value-Based Payment and traditional Fee-For-Service. The incumbent will lead the development and ... operations of overall payment strategy including Fee-For-Service, supporting the evolution of provider
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Highmark Health
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Jefferson City, Missouri
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.
ESSENTIAL RESPONSIBILITIES
Lead to provide strategic consultation to business customers in ... researching, identifying and internally marketing enabling technologies based on customer capability
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Highmark Health
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Jefferson City, Missouri
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facing strategy to ensure the Organization meets its STARS targets as applicable in all service regions ... interventions to improve the clinical STARS measures. Lead/participate in both departmental and
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Highmark Health
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Jefferson City, Missouri
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spend & resource efficiency.
Proposes ideas, designs, and solutions to senior or lead engineers to further cloud service utilization and optimization.
Develops automation scripts and other repeatable
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Highmark Health
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Jefferson City, Missouri
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.
Proposes ideas, designs, and solutions to lead engineers and management to further cloud service ... application and service teams to deploy software and services into cloud environments.
Performs research
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Highmark Health
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Jefferson City, Missouri
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'Data Engineering & Self-Service Products' team involves architecting and engineering analytic data ... teams.
Complete tasks associated with a project. Meet with customers as part of a team lead by Lead
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Highmark Health
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Jefferson City, Missouri
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infrastructure to facilitate requirements gathering for AI product and service proof of concept design and ... could lead to a higher return on investment.
Proof of Concept Design:Work across teams to
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Highmark Health
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Jefferson City, Missouri
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, design, code, test and implement systematic solutions to meet customer requirements that adhere to ... the service levels, system availability, performance and quality levels required by their customers
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Highmark Health
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Jefferson City, Missouri
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to covered information, cardholder data, or other confidential customer information that must be
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Highmark Health
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Jefferson City, Missouri
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, customer service, etc.)
Preferred
3 - 5 years in the Health Insurance Industry ... data, or other confidential customer information that must be protected at all times. In connection
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Highmark Health
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Jefferson City, Missouri
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development and maintenance of master brand architecture; inclusive of product and service naming, adherence ... , customer insight collection and ongoing consumer trend monitoring with customer insights and analytics team
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Highmark Health
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Jefferson City, Missouri
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environment.
ESSENTIAL RESPONSIBILITIES
Lead large team projects or initiatives involving ... and external risk intake (hotlines, inboxes, self-service, inquiries, vendor pipeline, incident
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Highmark Health
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Jefferson City, Missouri
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, testing, prototyping, and defining customer/user acceptance criteria.
Lead various aspects of ... with customers and business stakeholders in order to: Understand moderate to complex customer and
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Highmark Health
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Jefferson City, Missouri
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Jefferson City, Missouri
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lead for internal departmental strategic projects, assist outside teams with technical proof of ... RESPONSIBILITIES**
Lead implementation of DevOps Pipelines for new and emerging technologies (e.g., VM
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Highmark Health
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Jefferson City, Missouri
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corporate strategic objectives. Defines service levels and monitors adherence. Sets budgets and controls ... , accountability, customer focus and effective work relationships to realize business goals.
**ESSENTIAL
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Highmark Health
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Jefferson City, Missouri
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. Lead implementation and maintenance activities for the application areas assigned.
Customer ... (employees, managers, etc.) to identify opportunities for improvement and collect voice of customer. This
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Highmark Health
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Jefferson City, Missouri
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schedule and provide progress updates and report any issues or technical difficulties to lead developers on ... **
Experience or knowledge in building applications that leverage LLMs as a service, like Vertex AI LLM APIs
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Highmark Health
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Jefferson City, Missouri
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, research questions, participate and/or lead process and data improvement efforts.
Contribute to ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Jefferson City, Missouri
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, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Jefferson City, Missouri
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to covered information, cardholder data, or other confidential customer information that must be
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Highmark Health
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Jefferson City, Missouri
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week.**
This job is responsible for the generation of customer/patient and clinician experience ... understanding the customer/clinician experience by leading the development of the experience research plan with
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Highmark Health
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Jefferson City, Missouri
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lead in the planning and research of system operating system installations and working through system ... to covered information, cardholder data, or other confidential customer information that must be
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