Part-Time Administrative Specialist

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Part-Time Administrative Specialist

Salary

$14.23 Hourly

Location

Jacksonville Public Library, FL

Job Type

Part-Time

Job Number

2024-06078

Department

PUBLIC LIBRARY

Opening Date

07/01/2024

Closing Date

7/8/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Description

The Jacksonville Public Library is seeking a Part-Time Administrative Specialist. This position serves in a front-line customer service capacity. Work is performed in an office, library, or community environment to promote adult literacy services. Due to the nature of library operations, the employee may be required to work evenings and on weekends.

Customer contact requires courtesy, tact, and effectiveness which will include providing information, asking questions, or obtaining clarification. Contacts with customers and co-workers require skills in understanding and influencing people which are important in providing services.

This is administrative support work providing customer service through data entry, filing, processing, and maintenance of files, records, and materials. The work is semi-routine where tasks are covered by procedures or policies, and although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. The employee is given latitude to rearrange the sequence based on changing work situations or workflow.

Examples of Work

• Provides information and technical assistance to customers regarding library services, programs, policies, and procedures.

• Receives and screens department telephone calls, effectively addresses caller requests, or guides callers to the appropriate staff in a timely and courteous fashion.

• Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. Assists customers in completing required forms and documents.

• Operates standard office equipment such as personal computer using word processing, spreadsheet, databases, webhosting platforms, and other related software.

• Searches on-line databases and print resources as required to assist customers with ready reference question(s) (e.g., computer sign-in, title search in on-line catalogs).

• Receives, processes, and maintains correspondence, library materials, files, documents, and records in various formats.

• Maintains and inputs information into data management systems following established procedures.

• Receives, composes and/or reviews correspondence, presentations, reports, policies and procedures and other materials on general or technical subjects; edit and proofread for accuracy and completeness.

• Attends meetings, oversees the recording, preparation, and maintenance of minutes and makes presentations on administrative and technical subjects.

• Coordinates and manages the calendars for the department and keeps them apprised of scheduled appointments and meetings.

• Coordinates logistical details of meetings, seminars, and conferences to include attendees, registration, travel, and accommodations.

• Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of administrative procedures and practices.

• Knowledge of customer service standards.

• Ability to organize information, records, documents, and file using various formats.

• Ability to read, understand, and apply written instructions and job-related laws, rules, policies,

• procedures, and materials.

• Ability to prepare reports.

• Ability to communicate effectively both verbally and in writing.

• Ability to collaborate with others on tasks and projects.

• Ability to maintain effective working relationships.

• Ability to compile and interpret statistical data.

• Ability to operate standard office equipment such as personal computer using word processing, spreadsheet, databases, webhosting platforms, and other related software.

Open Requirements/Supplemental Information

• Two years of education and/or experience in administrative, clerical, or library support work.

• High school diploma or GED preferred.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net . Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

  02

  Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

  03

  This position pays $14.23 per hour. If selected, would you be willing to accept this position at this hourly rate?

• Yes

• No

  04

  This is a part-time position. Are you interested in working part-time?

• Yes, I am interested in working part-time.

• Yes, I am interested in working part-time or full-time.

• I am interested in full-time employment only.

  05

  If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

  06

  Do you have two years of education and/or experience in administrative, clerical, or library support work?

• Yes, two year or more.

• Less than two years.

  07

  Provide a detailed description (at least 3-4 complete sentences) of your experience.

  08

  Indicate the organization(s) you worked for where you gained this experience.

  09

  A high school graduate (or higher education level) is preferred. Please select the appropriate box below.

• I graduated from high school.

• I received my GED.

• I graduated from high school and have some college.

• I did not graduate from high school nor did I receive my GED.

  10

  If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

  11

  If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

• No, I am not claiming veterans preference and this does not apply to me.

  Required Question

Agency

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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