Part-Time Animal Placement Assistant

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Part-Time Animal Placement Assistant

Salary

$16.11 Hourly

Location

Jacksonville, FL

Job Type

Non-Civil Service

Job Number

2024-05740

Department

NEIGHBORHOODS

Opening Date

05/09/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Job Description

This is technical work in handling animal intake and adoptions through direct contact with animals of unknown origin and temperament. A key element is providing customer support to owners surrendering pets in a highly emotionally charged environment and customers adopting pets. Routine veterinary procedures are performed under the supervision of trained staff to include insertion of microchip identification, vaccinations, blood draws, and similar procedures. Work requires knowledge of techniques, methods and procedures used in the care of animals, basic understanding of animal body language, the function and operation of safety equipment used in animal handling; many functions involve the use of specialized skills or specialized equipment, which is acquired through a combination of training and considerable on the job experience. Contacts with others require skills in understanding and influencing people, which are important in responding to and resolving complaints relating to animal care issues. Work schedule involves some weekend, holidays and rotating shifts. The work is semi-routine in that tasks are covered by procedures or precedents, but some latitude is permitted to consider the most appropriate method, technique, or procedure to follow. Work is performed in field, kennel, and office environments, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals; and exposure to offensive odors, chemicals, and other airborne nuisances. Operates laboratory and standard office equipment such as personal computer, two-way radio, euthanasia equipment, animal restraint equipment and cash register. Operates a motor vehicle. The physical demands consist mainly of sitting, standing, walking, transporting animals, and lifting and controlling animals and/or objects weighing more than 50 pounds. Work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set own priorities subject to superior's approval.

Examples of Work

• Provides customer assistance and information concerning animals, adoption policies, licensing and citations.

• Provides customer assistance and information with owners surrendering pets.

• Feeds and cares for animals in shelter.

• Assists with minor medical procedures, testing and medicating animals.

• Performs euthanasia through the technical administration of required chemicals.

• Evaluates animal behavior and makes broad medical evaluations.

• Retrieves and places animals in appropriate areas for holding period, redemptions, medical examinations, shots, etc.

• Enters and retrieves data on animals housed at facility.

• Completes and files routine forms and reports.

• Updates and responds to C.A.R.E. complaints.

• Collects redemption and adoption fees and maintains records of monies collected and is responsible for balancing daily revenue reports with deposits.

• Receives and processes citation payments.

• Reports to work location during emergency circumstances such as actual and anticipated natural and man-made disasters.

• Operates laboratory and standard office equipment such as personal computer using word, spreadsheet, database and other related software, two-way radio, euthanasia equipment, animal restraint equipment and cash register.

• Operates a motor vehicle.

• Demonstrates proficiency in the City of Jacksonville's competencies.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of standardized work routines and procedures used to handle, care for and identify a variety of animals.

• Knowledge of customer service standards.

• Knowledge of animal behavior.

• Ability to handle or restrain large and sometimes dangerous animals.

• Ability to respond to and resolve complaints relating to animal care issues.

• Ability to prepare and maintain records and reports using a computer.

• Ability to compute arithmetic calculations of whole numbers and decimals.

• Ability to read, comprehend, and follow written and oral instructions in English.

• Ability to perform euthanasia through the technical administration of required chemicals.

• Ability to communicate effectively both orally and in writing.

• Ability to operate laboratory and standard office equipment such as personal computer using word, spreadsheet, database and other related software, two-way radio, euthanasia equipment, animal restraint equipment, and cash register.

• Ability to operate a motor vehicle.

• Ability to work with highly toxic and corrosive materials.

Open Requirements/Supplemental Information

This is a part-time position.

• One year of education and/or experience in an animal field, medical field or customer service field.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript is required with your application. Transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received, and date degree was conferred.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

  02

  Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

  03

  This position pays $16.11 per hour. If selected, would you be willing to accept this position at this hourly rate?

• Yes

• No

  04

  This position is part-time, are you interested in part-time employment?

• I am interested in full-time employment only.

• I am interested in part-time employment only.

• I am interested in either full-time or part-time employment.

  05

  This position requires a rotating schedule. A portion of the schedule may involve working evenings, weekends, and holidays. Are you able to commit to this type of schedule?

• I am able to work this type of schedule.

• I am able to work evenings and weekends only.

• I am able to work Monday - Friday only.

• None of the above.

  06

  Do you understand the work is performed in an animal shelter environment, where there are some risks and hazards due to the handling of vicious, ill, infectious, and rabid animals, and exposure to offensive odors, chemicals, and other airborne nuisances?

• Yes

• No

  07

  Do you understand the physical demands consist mainly of sitting, standing, walking, transporting animals, and lifting and controlling animals and/or objects weighing 50 pounds or more?

• Yes

• No

  08

  Do you understand that you will be required to safely and humanely lift, handle, or restrain animals, including injured, fractious and non-socialized animals, weighing 50 pounds or more which may be of an unpredictable, potentially dangerous nature?

• Yes, I am able to lift 50 pounds or more.

• I am able to lift up to 45 pounds.

• I am able to lift up to 30 pounds

• I am able to lift up to 20 pounds.

• None of the above.

  09

  In order to receive credit for experience worked in a part-time position(s), applicants must have worked a minimum of 20 hours per week. Volunteer work experience may be considered if an applicant has volunteered 20 hours per week or more. The complete work history must be included in your application if you would like your volunteer experience to be considered.

• I have read the above statement and understand what is required.

  10

  If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

  11

  Do you have one year of education and/or experience in an animal field, medical field or customer service field?

• Yes

• No

  12

  Which area(s) do you have experience? Select all that apply.

• Customer Service

• Animal Field

• Medical Field

• None of the above.

  13

  Provide a detailed description (at least 3-4 complete sentences) of your experience.

  14

  Indicate the organization(s) you worked for where you gained this experience.

  15

  Did you see this job posted on any of the below sites?

• Animal Job Digest

• Best Friends Network

• Florida Animal Control Association

• Handshake

• Humane Society of the United States

• Jacksonville Veterinary Medical Society

• University of Florida

• None of the above.

  16

  If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

• No, I am not claiming veterans preference and this does not apply to me.

  17

  If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

  Required Question

Agency

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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