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Entergy
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Jackson, Mississippi
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Health Management System. The safety function is a forward facing and customer centric role that requires ... contractor safety process requirements and improvements.
Travel to work sites within Entergy service
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Entergy
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Jackson, Mississippi
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Work Place Flexibility: Onsite
Legal Entity: Entergy Services, LLC
**At Enter
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Entergy
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Jackson, Mississippi
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, particularly with respect to customer service metrics like CSAT, NPS, First Call Resolution, Digital Engagement ... preferred location for this position is Little Rock, AR. Qualified candidates within Entergy’s service
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Entergy
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Jackson, Mississippi
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such as refinement, demo, and release planning.
Create workflows and build service requests based
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Entergy
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Jackson, Mississippi
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inclusive work environment and customer base
Ability to recognize opportunities for process improvement
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Entergy
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Jackson, Mississippi
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strong net promoter scores, high levels of service, superior and affordable products and services, highly ... three key priorities – customer centricity, continuous improvement, and creating a culture of belonging
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Entergy
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Jackson, Mississippi
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tactful manner and understand the importance of delivering a high level of customer service.
Ability ... field service vehicle and travel to various job site locations to perform work. Prepare records on all
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Entergy
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Jackson, Mississippi
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electric and natural gas service. It means we're listening so we can continue to better serve, better ... the design service provided is meeting department and organizational needs.
Communicate to all
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Entergy
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Jackson, Mississippi
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Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
*This po
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Entergy
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Jackson, Mississippi
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business while maintaining and improving service delivery.
**Job Duties / Responsibilities ... efficient business while maintaining and improving service delivery
Develop quantitative analyses, ad
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Entergy
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Jackson, Mississippi
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within the service territory may be considered. *_
Job Summary/Purpose
The ... customer obligations. The position is also responsible for ensuring that collateral requirements associated
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Entergy
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Jackson, Mississippi
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/or service providers. This includes verifying vendor invoices for accuracy, code block validation, an
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Entergy
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Jackson, Mississippi
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system (Service Now, Remedy, HEAT, etc.)
Familiarity with business operations and best in class
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Entergy
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Jackson, Mississippi
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infrastructure, both on-premises and online via M365
Responsible for escalations in support of customer/team ...
Specific and direct experience with at least one ticketing system (Service Now, Remedy, HEAT, etc
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Entergy
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Jackson, Mississippi
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service to all our customers.
Must be near, clean and orderly in appearance.
Must be willing to
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Entergy
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Jackson, Mississippi
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-premises and online via M365
Responsible for escalations in support of customer/team escalations or ... with at least one ticketing system (Service Now, Remedy, HEAT, etc.)
Familiarity with business
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Entergy
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Jackson, Mississippi
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with all Operations Centers
Respond to Service Now requests for support from TCC/DOC Operations
Provide customer support and services for reported issues, service requests and inquiries
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Entergy
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Jackson, Mississippi
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where appropriate.
In addition, where needed, the OT Consultant will provide customer support and services for problem reporting, and service requests and inquiries. This includes developing and providing
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Entergy
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Jackson, Mississippi
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**
Oversees safe, reliable, and customer-centric performance of Power Delivery Reliability Control Center ... partnering with internal organizations (IT, L&D-Operations, Grid Technology, Customer Journey), developing
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Entergy
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Jackson, Mississippi
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Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
**COMPANY
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Entergy
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Jackson, Mississippi
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capability requirements, functional requirements, and expected service levels from business unit and stated ... Energy industry application solutions.
Entry-level experience in developing customer-centric
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Entergy
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Jackson, Mississippi
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processes and information systems across the Company. Maintain customer relationships with members of
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Entergy
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Jackson, Mississippi
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customers
Strong organizational and time management skills
Commitment to customer service with ...
_* These positions may be filled in any city within Entergy's service territory, The Woodlands Tx or New
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Entergy
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Jackson, Mississippi
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understand the importance of delivering a high level of customer service.
Demonstrated acceptance of a ... reliability projects.
Review and recommend for approval electrical designs that meet customer needs
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Entergy
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Jackson, Mississippi
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Posting End Date:
Work Place Flexibility: Onsite
Legal Entity: Entergy Se
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